Mercedes-Benz of West Covina

Excellent service across the board! Very helpful and easy to deal with, I highly recommend them and love my 2023 S580! Thank you for taking care of me!! Very helpful and easy to deal with, I highly recommend them and love my 2023 S580! Thank you for taking care of me!! More

I love having my vehicle serviced at Mercedes Benz of West Covina. The people are friendly, considerate, and courteous as a well as accommodating. The two times I have had service performed on my vehicle West Covina. The people are friendly, considerate, and courteous as a well as accommodating. The two times I have had service performed on my vehicle the experience has been awesome! More

Worked with Demitra Lopez Needed service for a faulty battery. The battery was recently installed at this West Covina Service Center. Thankfully the battery was still under warranty and was replaced. battery. The battery was recently installed at this West Covina Service Center. Thankfully the battery was still under warranty and was replaced. More

Resolved rattling noise in one day was very pleased with John and mechanic with their professionalism and updates. John and mechanic with their professionalism and updates. More

outstanding service, attention to detail, and competent knowledge base. All of my questions were answered. knowledge base. All of my questions were answered. More

They lost my key for over 30 minutes. I was denied for a loaner car and a ride back to pickup my car. At 5:30 the lobby was full of angry customers waiting for their cars. Clearly the ser I was denied for a loaner car and a ride back to pickup my car. At 5:30 the lobby was full of angry customers waiting for their cars. Clearly the service department management has coordination issues. The car was unacceptably dirty with 2 brand new tires upon delivery. I will never return to this dealership! More

Great service. Abraham and Marc worked well with us to get the deal done. Our finance advisor was amazing too Abraham and Marc worked well with us to get the deal done. Our finance advisor was amazing too More

As soon as you drive to the Service Center, it was very organized. There's a person who will find a service representative for you, the estimated time given for the visit was very approximate. They even wa organized. There's a person who will find a service representative for you, the estimated time given for the visit was very approximate. They even washed the car during this visit. More

Service takes a long time, from 8 to 10:30 only washing the car and getting the second key takes 2.5 hours but in return the staff attitude is good. the car and getting the second key takes 2.5 hours but in return the staff attitude is good. More

Edmond is very helpful and cooperative. We will definitely recommend other to purchase or lease from him. We will definitely recommend other to purchase or lease from him. More