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Mercedes-Benz of Westmont - Service Center

Westmont, IL

4.5
333 Reviews

333 Reviews of Mercedes-Benz of Westmont - Service Center

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January 23, 2023

The service team helped and addressed ever issue I had with my truck. The salesman that assisted me with my purchase, was very nice and helpful. More

by Deonboler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy and Mike Moran
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Jan 26, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Westmont! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Excellent customer service provided by Shannon. She is extremely knowledgeable and very patient with explaining what service is needed. Very professional with the handling of my appointment. More

by Jack.Kane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Patt
Report | Print
Jan 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Jack, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 22, 2023

Very Satisfied, Professional efficient service, appreciate the loaner vehicle and having my car washed, Car Runs great! Thank you! More

by gseegebrecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry lost the Card ,... Think it was Ron. Who was excellent, explained everything and called during the day to update and estimate a good pick-up time. I hope I get him again.
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Jan 25, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 20, 2023

Excellent experience in service department. Agent was very accommodating and display genius interest. We appreciate the fast service More

by srockouski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heriberto Arroyo
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Westmont responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

January 20, 2023

I had excellent service from your service intake representative Jose both when dropping off and picking up my Mercedes. More

by Johnnymcc9199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Westmont responded

Hello Johnny, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Westmont! If you ever need help, just give us a call. Happy motoring!

January 20, 2023

Good service but outrageously expensive. As an example, they charged over $5 for a 99 cent key fob battery! More

by stephenachen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Arroyo
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Westmont responded

Hello, We appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

January 18, 2023

Reliable, eager and willing to resolve the problem. Appointment was given upon my first call More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Westmont responded

Hello Ann, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 17, 2023

Appointment was on time, all my concerns were addressed,I was notified of the progress being made, and the transition into the loaner car was very efficiently done. More

by tbabyar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 15, 2023

Very nice. Very professional service completed in a timely manner Enthusiastic service person. Very nice experience. More

by Ddowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
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Jan 20, 2023 -

Mercedes-Benz of Westmont responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2023

We like to check our vans in your facility because we Got excellent customer service and communication about our vans need. More

by Julio Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patt Shannon
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Westmont responded

Hi Julio, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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