Mercedes-Benz of Westmont - Service Center

Service friendly. Service person is very helpful. Listened to customer well. Service time is flexible. Service person is very helpful. Listened to customer well. Service time is flexible. More

Harry was great. Very attentive and accommodating. Car was returned on time and looking great. Very attentive and accommodating. Car was returned on time and looking great. More

Very efficient and satisfactory help in solving the issue we came into the dealership to address. Valerie was very courteous and accommodating. we came into the dealership to address. Valerie was very courteous and accommodating. More

Great experience! ! Harry was very receptive and informative regarding repairs for my vehicle. My cars issue was properly addressed for a minor hose leak and additional ! Harry was very receptive and informative regarding repairs for my vehicle. My cars issue was properly addressed for a minor hose leak and additional warranty work. Will definitely take my car back. 👍 More

Shannon Patt did a great job communicating my servicing needs. She also was able to set up a Loner vehicle fo my use which really helped my scheduling. needs. She also was able to set up a Loner vehicle fo my use which really helped my scheduling. More

I like the way the dealership consider our time and made sure we were out in a timely manner sure we were out in a timely manner More

Easy to schedule appointment, processor was very nice and efficient, getting loaner was fast, they called and told me what was going on and I had the car the next day. Was very easy and efficient. efficient, getting loaner was fast, they called and told me what was going on and I had the car the next day. Was very easy and efficient. More

Very attentive, from the moment I walked in the door, vehicle was ready when promised.got the job done that was not easy, thank you! vehicle was ready when promised.got the job done that was not easy, thank you! More

Outstanding quality and service, constant communication took time to be sure all questions were answered and that I understood everything. So many other dealers rush and your just a number but at both Laur took time to be sure all questions were answered and that I understood everything. So many other dealers rush and your just a number but at both Laurel Mercedes’ and BMW you are known not just a number. Our service advisor was professional and knowledgeable -will definitely ask for him again but know that if he’s not available I’ll be taken care of! The only thing I thought they’d ‘clean’ the car a bit usually I pick up and it looks almost new but not judging as they were maybe extra busy. More

Always professional, thorough and friendly. I bought my car from Westmont Mercedes and now drive 130 miles round trip to get the car serviced even though there are Mercedes’ dealerships closer I bought my car from Westmont Mercedes and now drive 130 miles round trip to get the car serviced even though there are Mercedes’ dealerships closer to me. More