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Mercedes-Benz of Westmont - Service Center

Westmont, IL

4.5
333 Reviews

333 Reviews of Mercedes-Benz of Westmont - Service Center

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April 07, 2022

Service rep was good & service was done on time. But the service A estimate was high, realized that many nice to do service items were included in that estimate and had to eliminate few. Easy to mis More

by MSSHETTY1
Recommend Dealer
Yes
Employees Worked With
Brett Nordmeyer
Report | Print
Apr 11, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 06, 2022

I always bring my car here for service. Rob is great. Great costumer service. I will continue to bring my car here for service. Thank you! More

by noemi.irizarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Apr 09, 2022 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 04, 2022

Great experience overall. Appreciated that the representative was very responsive via texts. Vehicle is working well. More

by james.grana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Apr 06, 2022 -

Mercedes-Benz of Westmont responded

Hi. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 01, 2022

Great staff, beautiful showroom, and quick service on my car. Would for sure come back! More

by Zotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie
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Apr 05, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 29, 2022

friendly timly service, provided a quick turnaround of a write-up re: the issue via email More

by cgtobin1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
harri arroyo
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Apr 02, 2022 -

Mercedes-Benz of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 29, 2022

I think everyone there is great, the service department is outstanding. We always go there. More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Patt
Report | Print
Apr 02, 2022 -

Mercedes-Benz of Westmont responded

Hi Jan, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Westmont! Drive safe, and we'll see you on the road.

March 29, 2022

Went to have tire replaced Mon 7:00 am. Out by 8:15. Speedy and courteous experience. More

by c42bbj
Customer Service
Recommend Dealer
Yes
Employees Worked With
brian reed
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Apr 02, 2022 -

Mercedes-Benz of Westmont responded

Hello, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you for the review!

Apr 02, 2022 -

c42bbj responded

I am extremely Happy to have had Brian as an advisor, go to person with MB. I have never encountered Brian when he was extremely attentive and responsive to any requests I have confronted him with. It is such a pleasure dealing with a pleasant competent MB contact. I would not be a long time MB customer if it wasn't for Brian. DON'T LOOSE HIS SERVICES.

March 27, 2022

Repair is efficient and workers are polite and helpful. The facility is aesthetic and comfortable. More

by jlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Report | Print
March 27, 2022

Harry Oyoro was a great customer service agent who guided me through the service visit. Very friendly and knowledgeable! More

by Garrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Oyoro
Report | Print
Mar 29, 2022 -

Mercedes-Benz of Westmont responded

Hello Garrett, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 24, 2022

MB of Westmont has great service advisors, willing to work with what's required and customer's budget. They often have loaner cars available, making it easy to drop off car for service but still have a n More

by KovasP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Mar 27, 2022 -

Mercedes-Benz of Westmont responded

Hi Kovasp, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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