Mercedes-Benz of Westmont - Service Center

Valerie is a true asset to the service teamThe Best Valerie is a true asset to the service team The Best Service anyone could offer Valerie is a true asset to the service team The Best Service anyone could offer More

Always feel respected and cared for at this dealership, which is why I am a repeat customer! which is why I am a repeat customer! More

I came in for a prepaid service to be told it expired a month ago and I had to pay another $600 to have what was paid for already. No warning, no consideration for the pandemic, nothing. Asked for a shuttl month ago and I had to pay another $600 to have what was paid for already. No warning, no consideration for the pandemic, nothing. Asked for a shuttle to be told I lived too far so I had to wait five hours to get my car back, after fixing my airbag recall, I will never step foot in there again. I can stay in the area to get mistreated. More

Always prompt, courteous and thorough service with a smile. Very pleased with the quality control here. smile. Very pleased with the quality control here. More

Great Dealership. Wonderful Sales Staff- Sylvia and Tom. Sylvia even helped me expedite getting my car back from Service. Great Customer Service! Sylvia even helped me expedite getting my car back from Service. Great Customer Service! More

Service department is not very responsive or organized. Did not call back after leaving messages Did not call back after leaving messages More

Great service, got new tires, replace front and back breaks and "B" maintenance serves and all was completed on time. Note, I did not know how to ask for car loaner when I scheduled service appointm breaks and "B" maintenance serves and all was completed on time. Note, I did not know how to ask for car loaner when I scheduled service appointment using web page. Thank to service advisor for setting me with a car loaner. Another note, I was missing one tire valve cap when I brought SUV for service and I pickup the SUV I was missing two tire valve caps. Thank you, John More

Continued great service at MB Westmont. Brian Reed and the team there are the reason I have been a loyal customer for over 30 years the team there are the reason I have been a loyal customer for over 30 years More

Went out of his way to get me a loaner car, find the best cost and keep me informed. Couldn’t ask for more! cost and keep me informed. Couldn’t ask for more! More

I had my MB serviced here and will definitely return. Great service - upfront, no surprises and was provided a loaner. Great service - upfront, no surprises and was provided a loaner. More