Mercedes-Benz of Westmont - Service Center

poor service and not honest about time or price and not honest about what the car needed. honest about what the car needed. More

Excellent service department,clean washrooms, accurate timing on car repairs , very negligible employees with experience timing on car repairs , very negligible employees with experience More

Valarie was very friendly and explained the repair process from beginning to end. She explained in detail what I needed for my car and suggested other maintenance and cost. She kept me updated on the process from beginning to end. She explained in detail what I needed for my car and suggested other maintenance and cost. She kept me updated on the status of my repair. More

Tim was great! Service was great! Appreciate the flexibility and speed of the Mercedes-Benz Westmont team. Service was great! Appreciate the flexibility and speed of the Mercedes-Benz Westmont team. More

The staff and engineers are real professionals. However, when there is an intermittent problem, replication is difficult, that can be an issue. On the whole Mercedes of Westmont gets full marks However, when there is an intermittent problem, replication is difficult, that can be an issue. On the whole Mercedes of Westmont gets full marks More

We love working with the staff at this location. We have never had any issues. Superb Service! We have never had any issues. Superb Service! More

everyone was efficient and considerate I do not have 15 words and would prefer to not have a word requirement words and would prefer to not have a word requirement More

The sales department (Sylvia in particular) is great. The service department is ok. A couple times we have had to go back because the repairs were not perfect. Overall, it is a good dealership. We have p The service department is ok. A couple times we have had to go back because the repairs were not perfect. Overall, it is a good dealership. We have purchased two cars here and will continue to do so, so long as Sylvia works there More

Excellent Customer support from Rob Razik, good job in explaining what is needed, and communicating the results in a timely manner. explaining what is needed, and communicating the results in a timely manner. More

The service experience was outstanding. I called, and if willing to wait, they fit me right in!! Had a nail in the sidewall of the front tire. There due diligence measured unusual tire w I called, and if willing to wait, they fit me right in!! Had a nail in the sidewall of the front tire. There due diligence measured unusual tire wear on the front and they concurred due to wear, replace both tires. Given the unusual wear we also did a four wheel alignment that put my truck back to spec. Tim was my advisor - great job keeping me informed! A remarkable experience. My first visit to Westmont - I’ll be back! More