Mercedes-Benz of Westwood
Westwood, MA
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The service team- Jesus, Dario, Dave, Savannah, Andy are simply the BEST team. The moment I arrived, they took amazing care of me and my vehicle. Communication is amazing. Down to earth, honest, expert at w simply the BEST team. The moment I arrived, they took amazing care of me and my vehicle. Communication is amazing. Down to earth, honest, expert at what they do. I would recommend servicing your vehicle there- it's worth the drive for that kind of experience. I am forever grateful to them. More
I had an oil change done at Westwood Benz. Bad experience! Service advisor John couldn’t provide the cost for basic oil change until oil change done. He told me all cars are different, differe Bad experience! Service advisor John couldn’t provide the cost for basic oil change until oil change done. He told me all cars are different, different car use different amount of oil. Mine is a 2025 brand new GLA250 brought back in February, a standard one. I had told the advisor John tire need air due to cold temperatures. When oil change done, I drive away. When I am on high way, the red light come up say check tire. So I drove back to the dealership for the correction of tire pressure. Appointment at 730am I was there 720am, end up leaving there at 1030am. 3 hr for oil change. Only oil change. I saw manger Malinda before I left, told her my experience. She apologized and told me next oil change on them. I hope next time is different experience. More
A complete waste of time! I received a confirmation, showed up on time, and was told the equipment was "not accessible." Totally a waste of time for hours! The service departm I received a confirmation, showed up on time, and was told the equipment was "not accessible." Totally a waste of time for hours! The service department is run by someone that clearly doesn't know what she is doing. Avoid! More
I had a great experience purchasing my new car at Mercedes-Benz Westwood! The staff was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle. My salesperson, Mahmo Mercedes-Benz Westwood! The staff was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle. My salesperson, Mahmoud, was professional and patient, making the entire process smooth and stress-free. They took the time to answer all my questions and never once made me feel pressured. The car was delivered spotless and ready to go, and I’ve been thrilled with it ever since. This was by far the best dealership experience I’ve had, and I’ll be recommending them to friends and family. Thanks again to everyone at Mercedes-Benz Westwood! More
Mercedes-Benz of Westwood continues to provide outstanding service and customer relations. I give them the highest possible rating. I remain a loyal customer because they go above and beyond to pr outstanding service and customer relations. I give them the highest possible rating. I remain a loyal customer because they go above and beyond to provide the best imaginable experience in selecting and purchasing/leasing a vehicle. Thank you especially to Mike Winterson and Kari Boreske for their ultimate commitment to client satisfaction! More
I enjoyed working with Jean. He was a good communicator. The transaction went smoothly! Many Thanks for helping me with the new to me 19 Tahoe Premier 👍 He was a good communicator. The transaction went smoothly! Many Thanks for helping me with the new to me 19 Tahoe Premier 👍 More
Have had excellent experiences with my salesperson Eddie Giron at this point several times. My family has purchased multiple vehicles and have always been treated with respect and transparency. As a busy in Giron at this point several times. My family has purchased multiple vehicles and have always been treated with respect and transparency. As a busy individual, efficiency is important and I appreciate Eddie for always following through. More

