Mercedes-Benz of Westwood

Service Appointment I always experience good and professional customer service. I appreciate the fact that the service technicians/advisors give you a list of other recom I always experience good and professional customer service. I appreciate the fact that the service technicians/advisors give you a list of other recommended services that my car needs and gives me the option on whether I would like to have the service done now or at a later time. More

Service personnel are great Very flexible and great cafe if you need to wait. Everyone is friendly and helpful. Gave me loaner even though I didn’t reserve one in advance. Very flexible and great cafe if you need to wait. Everyone is friendly and helpful. Gave me loaner even though I didn’t reserve one in advance. More

Snow tires I scheduled an appointment to have snow tires mounted. 2 hours later they told me they do not have the ties available. Very disappointed in the experi I scheduled an appointment to have snow tires mounted. 2 hours later they told me they do not have the ties available. Very disappointed in the experience. Waste of time More

Expectations were surpassed! - timely service - washed and vacuumed car - great sales rep - lounge and cafe on site - 48 hour turn around for appointment requested Wednesday. - timely service - washed and vacuumed car - great sales rep - lounge and cafe on site - 48 hour turn around for appointment requested Wednesday. I’m disappointed with MB dealership which is one mile away. I will drive the 50 miles because this location knows what GREAT looks like. More

MB westwood dealer I purchased my MB from MB of westwood 7 yrs ago and from sales to service I have never been more satisfied with the integrity, professionalism and qua I purchased my MB from MB of westwood 7 yrs ago and from sales to service I have never been more satisfied with the integrity, professionalism and quality across the board every time. Darren Young is the most reliable & professional service representative I have worked with in many years! More

Friendly and helpful dealership. Buying process was painless Everyone here is pleasant and helpful and working to move the process along quickly. Easy to work with and empowered to satisfy the customer. Came in Everyone here is pleasant and helpful and working to move the process along quickly. Easy to work with and empowered to satisfy the customer. Came in for service this time but also found the sales process to be pleasant. More

Excellentl Great salesperson Efficient process Attentive to concerns and willingness to work with me Delivery could have been easier but part of this was my Great salesperson Efficient process Attentive to concerns and willingness to work with me Delivery could have been easier but part of this was my fault More

Another Great Visit I have always received outstanding service from Mercedes Benz of Westwood. Nick Radeos, my service advisor for several years, is a big reason for this I have always received outstanding service from Mercedes Benz of Westwood. Nick Radeos, my service advisor for several years, is a big reason for this fine service in my opinion. His attention to detail and cordial demeanor made for a very pleasant experience every time. I think it would be appropriate for Nick to be recognized for his outstanding service and performance. More

Great job Great experience with ENIO erebelo. He is very kind and very understanding and very detailed.ill recommend him to anyone anytime. Thanks alot for all Great experience with ENIO erebelo. He is very kind and very understanding and very detailed.ill recommend him to anyone anytime. Thanks alot for all you do . More

Elm st Easy to schedule service Service people were great and care about your experience Waiting area very comfortable and snacks were free for your enjoy Easy to schedule service Service people were great and care about your experience Waiting area very comfortable and snacks were free for your enjoyment Great experience More