Mercedes-Benz of Westwood

I felt as though they could have cared less about me. Any good salesman is all about the customer. They seem very stuck up. I was very upset when I left and will trade my car in at another dealership so I wo good salesman is all about the customer. They seem very stuck up. I was very upset when I left and will trade my car in at another dealership so I won't have to deal with a Mercedes again. They really treated me poorly. More

We were very happy with the service and attention to detail provided by Will Smith. He has been excellent with the post sale follow-up. We would go to him again. We also used this dealership for serv detail provided by Will Smith. He has been excellent with the post sale follow-up. We would go to him again. We also used this dealership for service on our previous car and we will continue to use them for service on this new car. More

Quan was very knowledgable and friendly. He didn't pressure us and made us feel very comfortable. He helped us find the right car for our needs at the best Price. pressure us and made us feel very comfortable. He helped us find the right car for our needs at the best Price. More

The sales associate and financial manager were very professional and easy to work with. They understood where I needed to be in order to make the deal happen and they found a way for it to work. professional and easy to work with. They understood where I needed to be in order to make the deal happen and they found a way for it to work. More

Just bought my first Mercedes Benz and absolutely love the car. Worked with Will Smith at Mercedes Benz of Westwood. Very professional and great salesman. Got a great deal and the Mercedes that is perf the car. Worked with Will Smith at Mercedes Benz of Westwood. Very professional and great salesman. Got a great deal and the Mercedes that is perfect for me. We were greeted right away at the dealership and made to feel very welcome. Had the opportunity to test drive a couple of different models and we left feeling we had made the perfect choice. Would highly recommend visting Will and Mercedes of Westwood. More

My first contact with Prime Motors was very pleasant. A misunderstanding occured with the delivery date however. It took 8 weeks, 4 weeks longer than I wss promised. Disappointing. Additionally the negotia misunderstanding occured with the delivery date however. It took 8 weeks, 4 weeks longer than I wss promised. Disappointing. Additionally the negotiations re the final cost were rather rigid. More

Great experience. Will Smith offered us numerous options and made our shopping experience relaxing and enjoyable. His follow up was timely and helpful. I highly recommend this dealership and Will Smith! and made our shopping experience relaxing and enjoyable. His follow up was timely and helpful. I highly recommend this dealership and Will Smith! More

I enjoyed working with Will and highly recommend that you ask for him if you visit the dealership. I first met Will approximately three months before I bought my car. He kept in touch with me and then work ask for him if you visit the dealership. I first met Will approximately three months before I bought my car. He kept in touch with me and then worked hard to secure the car I wanted when I was ready to buy. He was easy to deal with and very knowledgable about the different models and options. His follow through was impressive but not pushy. Overall I had a terrific experience and would definitely work with Will and buy from the dealership again. More

Will was great to work with. My husband and I showed up five minutes after the dealership closed on Saturday night. Will took the time to talk to us and see what we were looking for even though they were c five minutes after the dealership closed on Saturday night. Will took the time to talk to us and see what we were looking for even though they were closed. We made an appointment to come back the next day. Will listened to what we wanted and helped us find the perfect car. He was attentive to us even after the deal. He was flexible and helpful. Definitely go see Will to buy your new car! More

Will was excellent in acquainting me with the features of the new model and later trying to get me the best deal possible on a 2013. He succeeded, I didn't even know that I was looking for a new car, and I a the new model and later trying to get me the best deal possible on a 2013. He succeeded, I didn't even know that I was looking for a new car, and I am thrilled with the deal I got and with the new car. Jason was great in the business office, reviewing available maintenance programs and making certain not to sell me more than I needed. The atmosphere is always friendly and positive, this is the third new car I've purchased from them and well worth the trip outside the city. More