Mercedes-Benz of Westwood

Quan was very knowledgable and friendly. He didn't pressure us and made us feel very comfortable. He helped us find the right car for our needs at the best Price. pressure us and made us feel very comfortable. He helped us find the right car for our needs at the best Price. More

Just bought my first Mercedes Benz and absolutely love the car. Worked with Will Smith at Mercedes Benz of Westwood. Very professional and great salesman. Got a great deal and the Mercedes that is perf the car. Worked with Will Smith at Mercedes Benz of Westwood. Very professional and great salesman. Got a great deal and the Mercedes that is perfect for me. We were greeted right away at the dealership and made to feel very welcome. Had the opportunity to test drive a couple of different models and we left feeling we had made the perfect choice. Would highly recommend visting Will and Mercedes of Westwood. More

The sales associate and financial manager were very professional and easy to work with. They understood where I needed to be in order to make the deal happen and they found a way for it to work. professional and easy to work with. They understood where I needed to be in order to make the deal happen and they found a way for it to work. More

Will was great to work with. My husband and I showed up five minutes after the dealership closed on Saturday night. Will took the time to talk to us and see what we were looking for even though they were c five minutes after the dealership closed on Saturday night. Will took the time to talk to us and see what we were looking for even though they were closed. We made an appointment to come back the next day. Will listened to what we wanted and helped us find the perfect car. He was attentive to us even after the deal. He was flexible and helpful. Definitely go see Will to buy your new car! More

The sales experience was great! Will is very knowledgeable, personable, and easy to work with. The buying process was a breeze, as was the financing, delivery, etc. Will was extremely attentive knowledgeable, personable, and easy to work with. The buying process was a breeze, as was the financing, delivery, etc. Will was extremely attentive in following up, explaining features to me, and making sure I was 100% satisfied with everything. More

My first contact with Prime Motors was very pleasant. A misunderstanding occured with the delivery date however. It took 8 weeks, 4 weeks longer than I wss promised. Disappointing. Additionally the negotia misunderstanding occured with the delivery date however. It took 8 weeks, 4 weeks longer than I wss promised. Disappointing. Additionally the negotiations re the final cost were rather rigid. More

I enjoyed working with Will and highly recommend that you ask for him if you visit the dealership. I first met Will approximately three months before I bought my car. He kept in touch with me and then work ask for him if you visit the dealership. I first met Will approximately three months before I bought my car. He kept in touch with me and then worked hard to secure the car I wanted when I was ready to buy. He was easy to deal with and very knowledgable about the different models and options. His follow through was impressive but not pushy. Overall I had a terrific experience and would definitely work with Will and buy from the dealership again. More

Will was excellent in acquainting me with the features of the new model and later trying to get me the best deal possible on a 2013. He succeeded, I didn't even know that I was looking for a new car, and I a the new model and later trying to get me the best deal possible on a 2013. He succeeded, I didn't even know that I was looking for a new car, and I am thrilled with the deal I got and with the new car. Jason was great in the business office, reviewing available maintenance programs and making certain not to sell me more than I needed. The atmosphere is always friendly and positive, this is the third new car I've purchased from them and well worth the trip outside the city. More

Great experience. Will Smith offered us numerous options and made our shopping experience relaxing and enjoyable. His follow up was timely and helpful. I highly recommend this dealership and Will Smith! and made our shopping experience relaxing and enjoyable. His follow up was timely and helpful. I highly recommend this dealership and Will Smith! More

When you drive into the service bay you are greeted and directed to the service desk immediately. The service desk then introduces you to your service advisor to dicuss your auto service. All of the above directed to the service desk immediately. The service desk then introduces you to your service advisor to dicuss your auto service. All of the above is done quickly and professionally. Tyler was excellant in getting corrected my vehicle's tire TPMS issue. I am completely satisfied with his service. More