Mercedes-Benz of Wilkes-Barre

An incredible experience as usual I had an incredible experience as usual. My service representative was awesome and kept me informed on everything that was going on each and every ste I had an incredible experience as usual. My service representative was awesome and kept me informed on everything that was going on each and every step of the way. He was very supportive and made me feel like family. There's nothing better than that. More

Awesome Experience! I came to Motor World looking to purchase a C Class. I was not expecting the phenomenal service I received. There was no hard sell, Ben listened to I came to Motor World looking to purchase a C Class. I was not expecting the phenomenal service I received. There was no hard sell, Ben listened to everything I said, and in doing so put me in the perfect car. The sales team at Motor World is second to none. Ben and Ritchie...thank you for making this experience positive and painless. Justin thank you for walking me through all of the "bells and whistles" my car offers. Peter, you made the painful stuff...(signing all of the paperwork) easier to bear. You all make one great team! I will most definitely be back when I am in the market for an upgrade. More

Tire Damage Morgan took very good care of me . My troubles were handled quickly . She was extremely experienced and helpful . As I am from out of state I reall Morgan took very good care of me . My troubles were handled quickly . She was extremely experienced and helpful . As I am from out of state I really appreciated the efficient and fast service. Thank You . More

Service Top notch from start to finish. The service advisor went above and beyond. They provided door to door service. If I need any additional service I w Top notch from start to finish. The service advisor went above and beyond. They provided door to door service. If I need any additional service I wouldn’t hesitate to have it done there. More

Outstanding customer service. I stopped into the dealership for an emergency tire issue. I was 200 miles from home. I was greeted as if I was a regular customer. Extended every hos I stopped into the dealership for an emergency tire issue. I was 200 miles from home. I was greeted as if I was a regular customer. Extended every hospitality courtesy. And Morgan feed me. Car was repaired in one hour. More

Awesome MichaelAngelo was very honest and helpful about everything that was wrong with my vehicle. He call me right away to let me know everything that was wr MichaelAngelo was very honest and helpful about everything that was wrong with my vehicle. He call me right away to let me know everything that was wrong with my vehicle service was very fast thank you More

Dealership was excellent.! The work was completed on time and the cost was exactly what was projected. Everyone was extremely friendly and professional. A shuttle was arranged The work was completed on time and the cost was exactly what was projected. Everyone was extremely friendly and professional. A shuttle was arranged while I was waiting to visit a sick family member in the hospital . Never had such good treatment from a dealership . I would highly recommended this dealership!!! More

Mercedes Stopped by to see what was included in Mercedes maintenance, average repair costs, and loaner vehicle information. Spoke with Morgan in Service Depart Stopped by to see what was included in Mercedes maintenance, average repair costs, and loaner vehicle information. Spoke with Morgan in Service Department, she was informing and nice. More

Great experience I had a wonderful experience at Mercedes-Benz. Morgan was the service member that helped me. She was friendly and knowledgeable and was able to answer I had a wonderful experience at Mercedes-Benz. Morgan was the service member that helped me. She was friendly and knowledgeable and was able to answer all questions I had. I would absolutely recommend her and the dealership to anyone. More

Michael Angelo rocks Michelangelo is the best person to work with ever in service I was a previous customer in another dealership and when he came to motor world I was thr Michelangelo is the best person to work with ever in service I was a previous customer in another dealership and when he came to motor world I was thrilled and exactly what I expected I got amazing outstanding service More