
Mercedes-Benz of Wilkes-Barre
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Dave did an excellent job in tailoring the car for our needs. He provided outstanding customer service each step of the way and the amount of time spent on finalizing the paperwork was minimal. Nice job needs. He provided outstanding customer service each step of the way and the amount of time spent on finalizing the paperwork was minimal. Nice job Dave! More
Dave Ferenchick was our sales associate who we worked with. He was very professional and courteous. Never once did we feel pressured to purchase a vehicle. Other dealerships use different tactics to " with. He was very professional and courteous. Never once did we feel pressured to purchase a vehicle. Other dealerships use different tactics to "hook" you into making a sale. However, we never felt pressured and we were at ease with him. We changed our minds over the specific vehicle we were interested in several times over the course of a few days. Our every question was answered without any frustration and we never felt rushed. He answered all of our questions patiently and professionally. He is very knowledgeable about the vehicles and is THE best car sales rep we had EVER worked with!! We cannot begin to describe how happy we were to have met Dave. He takes time to explain your questions and doesn't try to just make a sale. He is devoted and takes his time. He is a true professional who gets out highest of recommendations. Other sales associates (at other dealerships) need to use his example as the gold standard. Joe Brazil and Peter Mcmonigle were equally professional and a pleasure to work with. They were very friendly and courteous. Our overall experience with Mercedes Benz has been fantastic! We have, without a doubt, become life-time customers. More
Dave Ferenchick provided sincere, quality, personalized service. He carefully explained what my buying options were, and proactively searched for a way to meet my vehicle preferences. Dave exceeded my expe service. He carefully explained what my buying options were, and proactively searched for a way to meet my vehicle preferences. Dave exceeded my expectations for customer service and went well beyond the standards for other salesman I have dealt with in the past. His actions led to a stress free experience and reflects great credit on MotorWorld and Mercedes Benz. Thanks Dave! More
Joe Brazil made our leasing experience an excellent one! He was up front and honest with my wife and I and I appreciate that very much. This is our second Mercedes Lease with Joe. Shopping for vehicles is He was up front and honest with my wife and I and I appreciate that very much. This is our second Mercedes Lease with Joe. Shopping for vehicles is not one of my favorite things to do, but I have to say that Joe made this painless. I will highly recommend Joe to my family and friends! He is a true asset to Motorworld! THANK YOU JOE! Shane Cabot was a great help in explaining all of the vehicle features to my wife. He even called a day later to see if all was well. THANK YOU SHANE! Peter Mcmonigle was expedient in getting our paper work accomplished. THANK YOU PETER! More
I had a great experience from the moment I walked through the door. Everyone I interacted with was friendly and inviting, including Dave, Joe, and Peter. Dave Ferenchick was the sales representative that the door. Everyone I interacted with was friendly and inviting, including Dave, Joe, and Peter. Dave Ferenchick was the sales representative that handled my Mercedes C300 lease, and he was very helpful and patient in answering all of my questions as a first-time leasee. I would not hesitate to do business with these guys again and I absolutely love my new C300! More
In the middle of finalziing the price on a Mercedez, they sold the car to another buyer. Bad business pactice and ethics. please be careful with this dealership sold the car to another buyer. Bad business pactice and ethics. please be careful with this dealership More
Cant complain, but who wouldn't like a better deal? Salesmen was good, it's a Benz so what's not to Like about the car. Still the Internet info was incorrect so that sucked but all in all I would go b Salesmen was good, it's a Benz so what's not to Like about the car. Still the Internet info was incorrect so that sucked but all in all I would go back. More
Dave was professional,courteous & a real pleasure to work with. In the past we have always worked with Omir, but since he was promoted to sales manager of Jeep, he referred me to Dave. My husband work work with. In the past we have always worked with Omir, but since he was promoted to sales manager of Jeep, he referred me to Dave. My husband worked with Omir because we actually leased TWO cars from Motorworld on the same day. I was very pleased with Dave & both my husband & I feel like we did very well with the price & all the service. This was our FIFTH car from Motorworld & we wouldnt hesitate to go back again. Peter was also very nice & professional, although I didnt need to spend too much time with him. We recommend Motorworld to all our friends & family. THANK YOU More
Outstanding service! This is our first Mercedes and Dave was able to answer all of our questions. He spent time with us before we drove the vehicle off the lot to ensure we knew all of the controls, navigat was able to answer all of our questions. He spent time with us before we drove the vehicle off the lot to ensure we knew all of the controls, navigation system, radio, MBrace etc. Dave took the time to make a follow up call and see how we were doing with our new vehicle. More
Dave was one of the best sales men I've worked with in years. Not pushy at all, answered any questions, kept me updated, and did whatever he could to have the best buying expierience it's new or used. I w years. Not pushy at all, answered any questions, kept me updated, and did whatever he could to have the best buying expierience it's new or used. I would highly recommend him. More