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Mercedes-Benz of Wilkes-Barre
Wilkes-Barre, PA
293 Reviews
Offering Pennsylvania drivers an extensive selection of new Mercedes-Benz models for sale, our team at Mercedes-Benz of Wiles-Barre is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 293 reviews
December 30, 2012
Dave Ferenchick provided sincere, quality, personalized service. He carefully explained what my buying options were, and proactively searched for a way to meet my vehicle preferences. Dave exceeded my expe service. He carefully explained what my buying options were, and proactively searched for a way to meet my vehicle preferences. Dave exceeded my expectations for customer service and went well beyond the standards for other salesman I have dealt with in the past. His actions led to a stress free experience and reflects great credit on MotorWorld and Mercedes Benz. Thanks Dave! More
by pvr
Employees Worked With
Dave Ferenchick
October 24, 2012
Joe Brazil made our leasing experience an excellent one! He was up front and honest with my wife and I and I appreciate that very much. This is our second Mercedes Lease with Joe. Shopping for vehicles is He was up front and honest with my wife and I and I appreciate that very much. This is our second Mercedes Lease with Joe. Shopping for vehicles is not one of my favorite things to do, but I have to say that Joe made this painless. I will highly recommend Joe to my family and friends! He is a true asset to Motorworld! THANK YOU JOE! Shane Cabot was a great help in explaining all of the vehicle features to my wife. He even called a day later to see if all was well. THANK YOU SHANE! Peter Mcmonigle was expedient in getting our paper work accomplished. THANK YOU PETER! More
by rscarnulis
October 16, 2012
I had a great experience from the moment I walked through the door. Everyone I interacted with was friendly and inviting, including Dave, Joe, and Peter. Dave Ferenchick was the sales representative that the door. Everyone I interacted with was friendly and inviting, including Dave, Joe, and Peter. Dave Ferenchick was the sales representative that handled my Mercedes C300 lease, and he was very helpful and patient in answering all of my questions as a first-time leasee. I would not hesitate to do business with these guys again and I absolutely love my new C300! More
by anpharmd09
Employees Worked With
Dave Ferenchick, Peter McMonigle, Joe Brazil
October 11, 2012
In the middle of finalziing the price on a Mercedez, they sold the car to another buyer. Bad business pactice and ethics. please be careful with this dealership sold the car to another buyer. Bad business pactice and ethics. please be careful with this dealership More
by sunnygarga
Employees Worked With
Dave Ferenchick
October 09, 2012
Cant complain, but who wouldn't like a better deal? Salesmen was good, it's a Benz so what's not to Like about the car. Still the Internet info was incorrect so that sucked but all in all I would go b Salesmen was good, it's a Benz so what's not to Like about the car. Still the Internet info was incorrect so that sucked but all in all I would go back. More
by Pditty357
Employees Worked With
Dave Ferenchick
October 01, 2012
Dave was professional,courteous & a real pleasure to work with. In the past we have always worked with Omir, but since he was promoted to sales manager of Jeep, he referred me to Dave. My husband work work with. In the past we have always worked with Omir, but since he was promoted to sales manager of Jeep, he referred me to Dave. My husband worked with Omir because we actually leased TWO cars from Motorworld on the same day. I was very pleased with Dave & both my husband & I feel like we did very well with the price & all the service. This was our FIFTH car from Motorworld & we wouldnt hesitate to go back again. Peter was also very nice & professional, although I didnt need to spend too much time with him. We recommend Motorworld to all our friends & family. THANK YOU More
by juliethum
Employees Worked With
Dave Ferenchick, Peter McMonigle
September 29, 2012
Outstanding service! This is our first Mercedes and Dave was able to answer all of our questions. He spent time with us before we drove the vehicle off the lot to ensure we knew all of the controls, navigat was able to answer all of our questions. He spent time with us before we drove the vehicle off the lot to ensure we knew all of the controls, navigation system, radio, MBrace etc. Dave took the time to make a follow up call and see how we were doing with our new vehicle. More
by heather.wadams.9
Employees Worked With
Dave Ferenchick, Joe Brazil
September 17, 2012
Dave was one of the best sales men I've worked with in years. Not pushy at all, answered any questions, kept me updated, and did whatever he could to have the best buying expierience it's new or used. I w years. Not pushy at all, answered any questions, kept me updated, and did whatever he could to have the best buying expierience it's new or used. I would highly recommend him. More
by Eddie fellin
Employees Worked With
Dave ferenchick
September 17, 2012
Great car buying experience. Dave Ferenchick took the time to listen to what was going to be comfortable for me. I would have to say that the best part of this experience was the fact the Dave was very time to listen to what was going to be comfortable for me. I would have to say that the best part of this experience was the fact the Dave was very relaxed, and there was absolutely no pressure. Dave and Peter really went above and beyond to make the sale happen, as it was not a simple transaction when there were three different cars involved! I would definitely recommend this team to anyone looking to purchase a Mercedes-Benz. More
by cmk584
Employees Worked With
Dave Ferenchick, Peter McMonigle
