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Mercedes-Benz of Wilkes-Barre
Wilkes-Barre, PA
293 Reviews
Offering Pennsylvania drivers an extensive selection of new Mercedes-Benz models for sale, our team at Mercedes-Benz of Wiles-Barre is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 293 reviews
September 06, 2012
Mr. Dave Ferenchick was the most polite, non-threatening automobile salesperson I have ever encountered. He did not pressure, he suggested and both myself and my husband are completely satisfied that he wo automobile salesperson I have ever encountered. He did not pressure, he suggested and both myself and my husband are completely satisfied that he worked to put us into a magnificent automobile at a reasonable price which was affordable for our family. He is a friendly and genuine gentleman and we would return to Mr. Ferenchick for our future automobile needs. More
by mpawlenok
Employees Worked With
Dave Ferenchick
September 06, 2012
Great experience, Dave and Peter work with respect and professionalism , the day we pick up our car we had everything ready to sign a go. Dave, keep us informed at all the times of the car progr professionalism , the day we pick up our car we had everything ready to sign a go. Dave, keep us informed at all the times of the car progress from the moment we order until the delivery . Keep the great work . More
by Mimenielsen
Employees Worked With
Dave Ferenchick, Peter McMonigle
August 13, 2012
I had a very smooth seamless experience buying a new car at Motorworld working with Dave Ferenchick and Omir. They were knowledgable and low pressure helping me make my decision regarding a purchase. I gene at Motorworld working with Dave Ferenchick and Omir. They were knowledgable and low pressure helping me make my decision regarding a purchase. I generally dread buying a new car but had no such problem this time. I would recommend these guys for my friends and family. Keep up the good work! Dante More
by Dante molino
Employees Worked With
Dave Ferenchick
August 07, 2012
Dave was instrumental in facilitating my trade and getting a deal completed in a short time period. The time spent with me explaning the new features on the vehicle were very helpful and useful. Dave getting a deal completed in a short time period. The time spent with me explaning the new features on the vehicle were very helpful and useful. Dave also called me a day or so later to ensure complete customer satisfaction. I am a four time MB buyer and would recommend Dave to anyone interested in purchasing a new MB. Thanks Dave! More
by rakasa77
Employees Worked With
Dave Ferenchick, Joe Brazil
July 17, 2012
This has been by far the best experience we have had since purchasing a new vehicle. We did most of the negotiating on the phone before making the trip to Wilkes-Barre, contingent upon FINAL APPROVAL since purchasing a new vehicle. We did most of the negotiating on the phone before making the trip to Wilkes-Barre, contingent upon FINAL APPROVAL on seeing the car and driving the car. Bill Throwbridge was excellent throught the deal, patient, professional and courteous, and like your best friend. He knew what we wanted to complete the deal. We will buy again from Bill. We love the new Mercedes Benz GLK 350. We also had an opportunity meeting Bill's Manager Joe Brazil, who knew the area were we live was very friendly. More
by amrussell
Employees Worked With
Bill Trowbridge & Joe Brazil, Bill Trowbridge
July 11, 2012
This is the second car I leased from Dave. He could not be more helpful.The car was delivered in pristine condition and the entire transaction took less then one hour. be more helpful.The car was delivered in pristine condition and the entire transaction took less then one hour. More
by rjgilljr
Employees Worked With
Dave Ferenchick
July 11, 2012
Dave was great to work with. He even came in on hs day off to work with us . He was most helpful with explaining the car set up ! We would definitely work with him again off to work with us . He was most helpful with explaining the car set up ! We would definitely work with him again More
by Jdreed
Employees Worked With
Dave Ferenchick, Joe Brazil
April 10, 2012
Absolutely, by far the best car buying experience I have had! Both Dave Ferenchick and Joe Brazil could not have done more to accommodate us. From the moment we walked through the door there was never any had! Both Dave Ferenchick and Joe Brazil could not have done more to accommodate us. From the moment we walked through the door there was never any pressure to buy. Dave allowed us to look around without feeling like someone was constantly over our shoulder. When it came time to negotiate price and trade value and I explained I was still "looking around"; Dave himself said, "absolutely, you want to make sure you are getting the best deal". Needless to say, we were back two days later to pick up my 2012 Mercedes GLK 350. It's no wonder the dealer in the Lehigh Valley begged me not to go to MotorWorld, they knew there was no way they could compete. Even after I had the car home and had questions about setting up the garage remote and getting my phone synced, Dave was in constant contact with me to make sure everything was working smoothly. I would highly recommend Motorworld Mercedes-Benz to anyone looking to purchase a vehicle. Great group of people. More
by BStahler
Employees Worked With
Dave Ferenchick, Dave Ferenchick
March 29, 2012
In 2009 I purchased a Toyota Camry and had the pleasure of being taken care by Dave Ferenchick. He is a NO pressure salesman, very friendly, listened to what I was looking for and truly showed he cared ab of being taken care by Dave Ferenchick. He is a NO pressure salesman, very friendly, listened to what I was looking for and truly showed he cared about his customer and their needs. Two weeks later a friend was looking for a Toyota also and I recommended she talk to Dave telling her how nice I was treated by him. She two felt the same and purchased a Toyota Rav4 from Dave. Two weeks ago my niece and nephew were looking for a Toyota Sienna and I told them to see Dave as he was the only person they should deal with. They did, felt the same way about him and purchased the Sienna. Motorworld is very fortunate to have such a great salesperson representing their company. More
by Nanbur
Employees Worked With
Dave Ferenchick, Dave Ferenchick
