Mercedes-Benz of Willoughby

Efficient and As Advertised Brett and Frank handled all my questions and negotiations via text and e-mail. I was able to forward all my trade-in docs and financing docs prior to Brett and Frank handled all my questions and negotiations via text and e-mail. I was able to forward all my trade-in docs and financing docs prior to even stepping into the dealership. It was the most streamlined and efficient car buying process I have ever experienced. When I arrived to test drive my vehicle, it was even more stunning than in the pictures. From test drive to completing the financing docs, I spent 45 minutes total at the dealership and the vehicle I purchased was absolutely immaculate. No B.S. and everything was better than advertised. More

I was extremely impressed with the professionalism and service versus the Bedford Automile. I will utilize your location for the the remaining of my lease!!! Thank You service versus the Bedford Automile. I will utilize your location for the the remaining of my lease!!! Thank You More

Sanford Haynes - Killing it I recently purchased a new vehicle from the Mercedes-Benz of WIlloughby. Sanford Haynes, one of the sales representatives there, went above and beyon I recently purchased a new vehicle from the Mercedes-Benz of WIlloughby. Sanford Haynes, one of the sales representatives there, went above and beyond to make my experience not only smooth, but very enjoyable. I had already done my research on the vehicle I wanted but his knowledge of the specs was very impressive. From the safety features down to what every little feature added to the luxury the brand offers. In the past I have noticed that most dealerships just want the sale and the product knowledge has seemed to be a dissapating talent. Not here. Upon leaving I had acquired some much more knowledge of my new vehicle along with a comfort knowing things were taken care of. Even after the sale was completed he still took the time to ensure that I was integrated into the vehicles assitance programs down to even obtaining a trial with Siri XM radio. Could not thank Sanford enough for his time and if you are in the market for a new vehicle I highly recommend that you use him in your search! More

Exceptional Service My husband I were recently in the dealership to purchase a vehicle and it was hands down, the BEST experience we have had when buying a new car. Ever My husband I were recently in the dealership to purchase a vehicle and it was hands down, the BEST experience we have had when buying a new car. Everyone from Mo in Sales, to the Finance Department were incredible. I will do all of my auto purchases with Mercedes-Benz of Willoughby and the Liekin Family from now on. More

A very reasonable, courteous, and pleasant buying process. Mohamed S was particularly helpful throughout. A highly recommended MB dealership. I look forward to returning in the future. process. Mohamed S was particularly helpful throughout. A highly recommended MB dealership. I look forward to returning in the future. More

Gene Hauck is as professional as they come. He devoted 100% of his time and energy to helping me find the perfect Mercedes, and I truly couldn’t be happier with my experience at Leikin. 100% of his time and energy to helping me find the perfect Mercedes, and I truly couldn’t be happier with my experience at Leikin. More

Everyone was very welcoming during my visit.My salesman Everyone was very welcoming during my visit. My salesman was Gene Hauck. He was very knowledgeable, kind and patient, when answering the multiple q Everyone was very welcoming during my visit. My salesman was Gene Hauck. He was very knowledgeable, kind and patient, when answering the multiple questions I had. More

I had the occasion to purchase a vehicle, （GLE350）from Mercedes of Willoughby. I had the pleasant experience of dealing with Mohamed Whom was a professional and courteous salesman. Mercedes of Willoughby. I had the pleasant experience of dealing with Mohamed Whom was a professional and courteous salesman. More

Excellent experience Very professional and knowledgeable staff throughout dealership. Definitely customer centered service. The whole leasing process was easy and I would Very professional and knowledgeable staff throughout dealership. Definitely customer centered service. The whole leasing process was easy and I would definitely recommend Leikin to anyone. More

Purchasing a vehicle form Mercedes Benz of Willoughby I had the occasion to purchase a vehicle, (S550), from Mercedes of Willoughby. I had the pleasant experience of dealing with Sanford Haynes. From I had the occasion to purchase a vehicle, (S550), from Mercedes of Willoughby. I had the pleasant experience of dealing with Sanford Haynes. From the beginning to end, Mr. Haynes was a professional and courteous salesman. Even helping me with dealing service calls, vehicle operations training, etc. He is always available when call, He is a credit to the dealership! More