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Mercedes-Benz of Willoughby

Willoughby, OH

5.0
154 Reviews

38750 Mentor Ave

Willoughby, OH

44094

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Showing 154 reviews

November 15, 2019

Purchasing a vehicle form Mercedes Benz of Willoughby I had the occasion to purchase a vehicle, (S550), from Mercedes of Willoughby. I had the pleasant experience of dealing with Sanford Haynes. From More

by Queen Mother
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brett Leikin
October 09, 2019

Excellent Dealership Excellent service and willing to negotiate fair prices in good faith. Sanford Haynes and his team are passionate about cars. I came all the way fro More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sanford Haynes
September 13, 2019

Recall for airbag GL 450 I just left Willoughby Mercedes dealership service department. Customer Service not good. I went there to get my airbag replaced and told the service More

by One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Never give me a name
September 03, 2019

Wonderful experience Great experience! Gene Hauck was so very helpful from beginning to end from picking car to final purchase always available and so very well versed on More

by Mentor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Hauck
April 04, 2019

Overall Experience Was Outstanding My husband and I recently leased our first Mercedes-Benz from Leikin Motors in Willoughby, OH and our experience was exceptional. We spent considerabl More

by Evanne B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Whiting, Andrew Cavicchi, Justin Smith
December 17, 2018

100% satisfaction. Recommend Brian Rapoport in sales. I`ve had 2 cars with Leiken. Great dealership. Brian Rapoport is gifted as a sales agent. I am totally satisfied with my experienc More

by doctc. suv.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rapoport, Michael Leiken, service.
June 05, 2018

Leiken Mercedes of Willoughby the best!!! I've been coming here for two decades. They are truly the best. Brian Rapperport is who I go to for m the new cars. He is wonderful and makes getting More

by Jp1003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rapperport , John in finance
May 27, 2018

Wonderful experience I had a wonderful experience at the Merecedes Benz of Willoughby!! I have always wanted a Mercedes and I am very happy with my purchase!! Ahmad Krayem More

by Danas1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Krayem
March 21, 2018

Marquee offered incredible service I recently purchased a new CLA. Marquee got me in quickly to test drive and gave me all the information I needed. He was never too pushy and made sure More

by Tgwynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquee
February 15, 2018

An excellent buying experience. After over 15 years of buying only one brand, I had determined to look at alternatives. The staff and management helped me find a model that I liked, More

by oldman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pecek
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