Mercedes-Benz of Willoughby

I found the Willoughby Mercedes dealer to be extremely professional. My Sales Consultant, Frank Waite , was very thorough, answered all my questions and was no pressure. When I took ownership of the car, professional. My Sales Consultant, Frank Waite , was very thorough, answered all my questions and was no pressure. When I took ownership of the car, Frank spent over an hour going through all the details and technology. His follow up after the purchase was outstanding and I would highly recommend both Willoughby Merceds and Frank! More

Bought a really nice certified vehicle from Mercedes-Benz of Willoughby. Frank Waite was my salesperson. He was incredibly thorough. Certainly a master at his craft. All around great experience! of Willoughby. Frank Waite was my salesperson. He was incredibly thorough. Certainly a master at his craft. All around great experience! More

My salesman Mo Soliman made this experience great! The overall purchase was easy and Mo took great care of us. The entire team at this location is fantastic and I recommend them for your next Mercedes The overall purchase was easy and Mo took great care of us. The entire team at this location is fantastic and I recommend them for your next Mercedes! More

This was a very pleasant experience! I found exactly the right car and it was ready the day I saw it! I love HOPE! She’s extremely up to speed on everything related to MB. I really a I found exactly the right car and it was ready the day I saw it! I love HOPE! She’s extremely up to speed on everything related to MB. I really appreciate everything Hope has done for me. She came to my home and showed me even more of the amazing options on my car! I loved dealing with Ronnie, Michael and Hope! Terrific team! Thank you! More

I had the BEST experience at this dealership! the entire team was helpful...finance , owner, sales and custom details in the shop made my New car perfect and timely seamless! best car buying expe the entire team was helpful...finance , owner, sales and custom details in the shop made my New car perfect and timely seamless! best car buying experience I ever had. Gene and Michael are excellent with customer service, honest, helpful, and I will always get my cars here!!! I really appreciate the way the handled my experience buying a car! I have had a few cars and this was the best dealership I have worked with !! I also used a loaner car Volvo that was great while I had some custom work done on my Porsche ...super happy! More

I have worked with Kevin Conant, Sales Manager at Mercedes-Benz of Willoughby for over 30 years. Kevin makes it very easy and always delivers quality! Dave C. Mercedes-Benz of Willoughby for over 30 years. Kevin makes it very easy and always delivers quality! Dave C. More

GREAT Used Regal Tourx Purchase - Working with Hope Intihar on our used Regal Tourx purchase was a GREAT experience! We drove from Michigan to Cleveland, Ohio and it was worth every mile. Hope had the Intihar on our used Regal Tourx purchase was a GREAT experience! We drove from Michigan to Cleveland, Ohio and it was worth every mile. Hope had the car ready for us to test drive as soon as we arrived at the dealership and made the purchase process quick and easy. More

Great experience. Mo took the time and explained how everything in my new car worked! Mo took the time and explained how everything in my new car worked! More

We worked with Mo throughout the entire process of choosing our new car and all of the options we wanted. Mo is very knowledgeable and a pleasure to work with. He helped us make a number of decisions choosing our new car and all of the options we wanted. Mo is very knowledgeable and a pleasure to work with. He helped us make a number of decisions about the final build specification of our new 450 GLS. Mo also helped us understand how we can best use all of the features of the vehicle. The entire process was very straightforward and transparent. More

I have to say that this was the best car buying experience that I have ever had. There was no pressure. Frank Waite was awesome and very instrumental in making sure that I had everything that I nee experience that I have ever had. There was no pressure. Frank Waite was awesome and very instrumental in making sure that I had everything that I needed. More