
Mercedes-Benz of Wilsonville
Wilsonville, OR
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They sold me a 3 service package and used one my Services for an oil change. Scam. It took Them almost a year to get me my plates for my car. 3 temp tags later and a call from Mercades fiancé t my Services for an oil change. Scam. It took Them almost a year to get me my plates for my car. 3 temp tags later and a call from Mercades fiancé to get that cleared up. Then today I take my car in for service after just 3 days ago of a new windshield directly tell them do not wash it. Guess what they did washed it voided my windshield warrant and now have a rock chip in it. Avoid them at all cost .. also not knowledgeable about service, price. I would give them a negative rating if I could.. customer of almost 20 years lost forever.. More
Thank you Adam for taking care of my car and answering all of my questions! Your professional and friendly manner made the process easy to navigate. all of my questions! Your professional and friendly manner made the process easy to navigate. More
Bree was exceptionally helpful and personable. She really took extra care to make sure my tire situation was taken care of the best way possible. I will certainly continue to request her in the fu She really took extra care to make sure my tire situation was taken care of the best way possible. I will certainly continue to request her in the future. Bree is a true asset to the company! More
I have been a Mercedes driver for 45 years putting on 1. 5 million miles. This dealership has been extremely excellent in all aspects. The service department has exceeded all expectations. My current service 5 million miles. This dealership has been extremely excellent in all aspects. The service department has exceeded all expectations. My current service advisor always is courteous and helpful. She is a valuable asset to the organization. More
Tim was friendly, helpful & knowledgeable. I came in for Service A. He walked me through all my options & got me what I needed efficiently. Within 10 minutes I was out the door in my courtesy I came in for Service A. He walked me through all my options & got me what I needed efficiently. Within 10 minutes I was out the door in my courtesy vehicle, which he told me I could keep overnight if traffic seemed too crazy, which I appreciated the offer. They called me back a couple hours later to tell me my vehicle was ready & even sent a quick video walkthrough/analysis from the technician. I was previously going to another dealership for my service, but they definitely won me over. I’ll be back to this location anytime I need something & will be reaching out directly to Tim when I do. More
Just had my oil change done at Mercedes-Benz, and the experience was nothing short of excellent. Shout out to Tim B. for going beyond to assist me, from check-in to completion, the service was smooth, ef experience was nothing short of excellent. Shout out to Tim B. for going beyond to assist me, from check-in to completion, the service was smooth, efficient, and handled with true professionalism. The technicians were thorough, the service consultant, Tim, kept me updated every step of the way, and my vehicle was returned in immaculate condition—clean, topped up, and running perfectly. It’s the kind of quality you expect from a brand like Mercedes-Benz, and they absolutely delivered. It’s always reassuring to know your car is in the hands of people who treat it with the care and precision it deserves. Highly recommend their service team for anyone looking for not just an oil change, but peace of mind! More
Bree always goes way beyond expectations in a consistent manner always keeping us informed of the progress of different stages of services performed and always does follow up contacts to ensure satisfaction manner always keeping us informed of the progress of different stages of services performed and always does follow up contacts to ensure satisfaction .We will be Bree’s loyal clients and will refer our friends and relatives to her due to her exceptional professionalism. More