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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.7
1,040 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 1,040 reviews

December 25, 2025

Very easy to make an appointment and Ariel was extremely knowledgeable and helpful. The work was completed very fast. I thought my van would be in the shop for several days, but it was only one day. More

by Pblarryb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel in service
Dec 26, 2025 -

Mercedes-Benz of Wilsonville responded

We are pleased to read your review of Ariel and the team! It was our pleasure to assist you here at Mercedes-Benz of Wilsonville. See you next time, Larry! Thank You, Customer Experience Management customerexperience@swickard.com

December 24, 2025

Late at night I hit a pothole which flattened my run flat tire and the dealer was able to replace it early the next morning. More

by ntbobkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the names of the people who helped me.
Dec 24, 2025 -

Mercedes-Benz of Wilsonville responded

We're glad we could assist you swiftly during an unexpected situation! Thank you for choosing Mercedes-Benz of Wilsonville and for sharing your positive feedback. Thank You, Customer Experience Management customerexperience@swickard.com

December 22, 2025

Best service I’ve ever received. Treating me like a vip. Best customer care. Best cars. Best people, If you want to get proper service and a proper vehicle. Go see them. Top o More

by Cody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Aldrich
Dec 23, 2025 -

Mercedes-Benz of Wilsonville responded

Hi Cody, we're thrilled to hear you had such a positive experience at Mercedes-Benz of Wilsonville! Congratulations on your dream car! We look forward to helping you in the future! Thank You, Customer Experience Management customerexperience@swickard.com

December 20, 2025

I purchased a car on from this dealership and the initial response while on the floor was great, however, 14 days later, I am still awaiting a refund they were supposed to refund me once they received the ch More

by David.clemens05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Revord, Steph Samuel,
Dec 23, 2025 -

Mercedes-Benz of Wilsonville responded

David, I am sorry to hear about the issues you have had with your refund and the communication from our team. We aim for a much higher standard of service than what you've described. I see that you had an additional review as well. Please feel free to reach out to the email below with your best contact information if you would like to discuss further. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

December 19, 2025

The words courtesy, promptness, accuracy all apply to MB Wilsonville. I'll never go anywhere else. More

by Michael.w.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Quinonez
Dec 19, 2025 -

Mercedes-Benz of Wilsonville responded

Hi Michael, thanks so much for taking the time to leave Mercedes-Benz of Wilsonville a great review! Thank You, Customer Experience Management customerexperience@swickard.com

December 19, 2025

Service writer was attentive and knowledgeable, just got the job done, made sure I was informed during the repair process. More

by apfox20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Dec 22, 2025 -

Mercedes-Benz of Wilsonville responded

We are so glad you trusted Mercedes-Benz of Wilsonville with your vehicle! Thank you for sharing this wonderful feedback about our service team. Thank You, Customer Experience Management customerexperience@swickard.com

December 17, 2025

Hi I just bought a sprinter van it was really nice experience the person was helping me was really nice I had a great time and good deal More

by Lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The person name is not listed
Dec 17, 2025 -

Mercedes-Benz of Wilsonville responded

Congratulations on your new Sprinter Van, Lopez! We're delighted to hear you had a great experience and got a good deal. We appreciate your business and hope you enjoy your new ride. Thank you for choosing Mercedes-Benz of Wilsonville, and welcome to the Swickard family! Thank You, Customer Experience Management customerexperience@swickard.com

December 16, 2025

Excellent customer service and nice place to wait for your vehicle to be serviced. Great communication. More

by Drebar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Dec 18, 2025 -

Mercedes-Benz of Wilsonville responded

We’re glad our team took such good care of you, Drebar. We truly appreciate you choosing Mercedes-Benz of Wilsonville! See you again next time! Thank You, Customer Experience Management customerexperience@swickard.com

December 16, 2025

Thank you, Tim! The work was done quickly and efficiently. Merry Christmas and Happy New Year to everyone! Thank you, guys! More

by Sergey Tsioma
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Zachary Ellul
Dec 16, 2025 -

Mercedes-Benz of Wilsonville responded

Sergey, we are grateful for your feedback and holiday wishes! Thank you for choosing Tim at Mercedes-Benz of Wilsonville. We look forward to seeing you next time. Thank You, Customer Experience Management customerexperience@swickard.com

December 15, 2025

The dealership and especially Alan Angal made the process of our auto purchase a smooth one. He was very straight forward and honest with us at every turn. I appreciate all that he and the dealership was abl More

by DP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Angal
Dec 15, 2025 -

Mercedes-Benz of Wilsonville responded

DP, we are delighted to hear that Alan made your purchase seamless and efficient here at Mercedes-Benz of Wilsonville. Thank you for choosing us and making the journey to visit us. Thank You, Customer Experience Management customerexperience@swickard.com

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