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Mercedes-Benz of Wilsonville

Wilsonville, OR

Overview
Reviews
4.7
1,071 Reviews
Call Dealership (503) 454-5000
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25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 1,071 reviews

October 31, 2011

The service dept. was marginal before Lithia motors took over and now is absolutely rotten. Even the people I talked to that worked there said the dealership is getting worse. My wife had the same experienc More

by dhlewis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 01, 2011 -

Mercedes-Benz of Wilsonville responded

Mr. Lewis, I am sorry to hear that you were not satisfied with your recent experience at our dealership. Providing exceptional customer service is always our goal, so I apologize if we were unable to do so in your case. I would appreciate the opportunity to speak with you directly about your experience so that we may come to a mutually beneficial solution. Please contact me at (503) 454-5000 or TTallerino@lithia.com. I look forward to hearing from you. Regards, Terry Tallerino, General Manager

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