Mercedes-Benz of Wilsonville

Went to Mercedes-Benz to purchase a replacement FOB/Key, ordered it and the parts saleman said the programming/key cutting would be $250. It came in early, had an appt at 10:15am, I got there early but too ordered it and the parts saleman said the programming/key cutting would be $250. It came in early, had an appt at 10:15am, I got there early but took over 15 minutes to get checked in. They said the cost would be $295, I stated I was told $250 and they said I was told the wrong price. The parts saleman said the programming would take 3 hours but when checking in said it should be 2.5-3 hours but took 4 hours and when I would ask my advisor how much longer she was acted irritated that I was asking. A very frustrating experience. More

Excellent customer service and surprisingly was a quick and painless experience. Will be coming back. and painless experience. Will be coming back. More

We had a super nice experience purchasing a new vehicle, the whole process was stress free and very pleasant, Brent Mesher is so knowledgeable and very patient and kind to explain/answer all questions we ha the whole process was stress free and very pleasant, Brent Mesher is so knowledgeable and very patient and kind to explain/answer all questions we had in such details, it is very helpful, thank you Brent Mesher and Mercedes-Benz of Wilsonville for all your professional services. More

Service department is excellent in all aspects. I have been a Mercedes owner for 40 plus years have driven in excess of 1.5 million miles on various models. Customer service experience has always I have been a Mercedes owner for 40 plus years have driven in excess of 1.5 million miles on various models. Customer service experience has always been excellent. I buy the product primarily for the service experience. My current service rep is Sarah Quinonez and she is excellent. I could not be happier. More

Fast, same day service for a repair covered under warranty! Ariel was very helpful and the van is working great! warranty! Ariel was very helpful and the van is working great! More

Very nice work with you very well expending the problem and helping to solve the issue with my car Thank you very much the team and Sarah for the professional help and helping to solve the issue with my car Thank you very much the team and Sarah for the professional help More

Great and fast service. Was welcomed, all questions answered, and offered a very nice complementary loaner for the day. Was welcomed, all questions answered, and offered a very nice complementary loaner for the day. More

Extremely well organized, all workers were invested for assistance, no pressure sales. Loved our salesman (Brent) and very sensitive to our needs assistance, no pressure sales. Loved our salesman (Brent) and very sensitive to our needs More

Excellent customer service very clear and welcome from making the appointment over the phone to pick up my vehicle making the appointment over the phone to pick up my vehicle More