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Mercedes-Benz of Wilsonville

Wilsonville, OR

Overview
Reviews
4.8
957 Reviews
Call Dealership (503) 454-5000
View Awards

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 957 reviews

May 01, 2025

Great customer service! I was notified about my vehicles status every step of the way. More

by Jorhermar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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May 01, 2025 -

Mercedes-Benz of Wilsonville responded

We couldn't ask for a better review of Mercedes-Benz of Wilsonville. Thanks so much, Jorhermar!

May 01, 2025

I had a fantastic experience with my recent service at Mercedes-Benz of Wilsonville, thanks to Sarah! She was incredibly knowledgeable, professional, and genuinely kind throughout the entire process. She More

by Cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Quinonez
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May 02, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your fantastic experience with Sarah and the service team at Mercedes-Benz of Wilsonville! We're delighted to hear that everything was handled seamlessly and professionally. Your recommendation means a lot, and we're here whenever you need us!

May 01, 2025

My first time visit at Mercedes Benz Wilsonville, good service, Tim was great and helpful.I appreciated and will be back. More

by Mercedes
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Byerley
Report | Print
May 02, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Tim provided you with great service during your first visit at Mercedes-Benz of Wilsonville. We look forward to welcoming you back in the future!

May 01, 2025

They are used be very dood. But this time they did not wash my car and vacuumed it. More

by Hangzhou
Recommend Dealer
No
Employees Worked With
Tim
Report | Print
May 06, 2025 -

Mercedes-Benz of Wilsonville responded

Hangzhou - I'm sorry to see that you were not satisfied with your experience. Please reach out to me directly at the email address below with your full name and contact number so that I can address your concerns. Also, when you contact me, please list the name "Hangzhou" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

April 29, 2025

Mercedes Benz of Wilsonville consistently has provided me with excellent service for nearly 10 years. More

by jaylilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Selander, Perry Thompson
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Apr 29, 2025 -

Mercedes-Benz of Wilsonville responded

Jaylilli, thank you for your loyalty and kind words about Mercedes-Benz of Wilsonville! We're delighted to have been able to serve you over the years.

April 25, 2025

Lack of transparency in pricing for services and repairs. Too many emails and useless videos More

by Ttowslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Report | Print
May 07, 2025 -

Mercedes-Benz of Wilsonville responded

Mr. Towslee, thank you so much for taking our call today and giving us the opportunity to explain the confusion in the pricing. I'm glad that we were able to get to the bottom of things and clear things up for you. We appreciate your business and look forward to serving your automotive needs for many years to come. Thank you, Terry Collins - Customer Experience Manager CustomerExperience@Swickard.com

April 25, 2025

Superb service. Attention to every detail! Great experience! Sarah is great! Can’t go wrong. More

by ccg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Quiñones
Report | Print
Apr 25, 2025 -

Mercedes-Benz of Wilsonville responded

Thanks so much for the awesome review. We look forward to your next visit to Mercedes-Benz of Wilsonville!

April 24, 2025

Service rep was very professional, courteous, and knowledgeable about the services being done to my cars. More

by tabonchang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Selander
Report | Print
Apr 25, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that our service rep provided you with a professional and knowledgeable experience at Mercedes-Benz of Wilsonville. Thank you for sharing your positive feedback!

April 23, 2025

The professional staff made major impact the total experience of servicing our vehicle. The work that was done was professionally approached and completed in equal manner. More

by dblackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 24, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that our professional staff at Mercedes-Benz of Wilsonville made a positive impact on your service experience. Thank you for sharing this feedback!

April 20, 2025

Mercedes Benz of Wilsonville were great again in looking after my service needs. I was greeted promptly by Tim when I arrived and he kept me fully informed of the status of my car throughout a multi-day job More

by Justaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Byerley
Report | Print
Apr 21, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Tim and the team at Mercedes-Benz of Wilsonville took great care of your service needs. Thanks for sharing your experience with us!

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