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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.5
684 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 684 reviews

April 06, 2024

Brandon in service is amazing. It is obvious that he cares to help his customer. In today's world it seems harder and harder to find people like this, that care. My technician Devi More

by Audra
Recommend Dealer
Yes
Employees Worked With
Brandon Green
Apr 08, 2024 -

Mercedes-Benz of Wilsonville responded

Audra, we're delighted to know that Brandon and Devin provided you with exceptional service at Mercedes-Benz of Wilsonville! It's wonderful to have your continued support over the years, and we look forward to serving you for many more!

March 30, 2024

Excellent technical, customer care and customer service. I appreciate the communications while my car is being serviced. This dealership & service department are excellent. More

by Esthernak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Quinoez
Apr 01, 2024 -

Mercedes-Benz of Wilsonville responded

Esther, we're so glad to know you had a positive experience with our service department at Mercedes-Benz of Wilsonville. We appreciate your kind words and look forward to assisting you in the future!

March 23, 2024

Excellent service dept. a liitle bit expensive.but very effective . Open comnucation is always ready. More

by SMatallana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
Mar 25, 2024 -

Mercedes-Benz of Wilsonville responded

It's great to know our service department at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville met your expectations. We strive for open communication and effective results, so we appreciate your honest feedback.

March 22, 2024

Had an issue with our Motor home just before a long awaited vacation and we were absolutely thrilled with the service provided by Rebecca in the customer support team! Her positivity is like a breath o More

by Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Mar 24, 2024 -

Mercedes-Benz of Wilsonville responded

We're delighted to know that Rebecca's service made a positive impact on your experience at Mercedes-Benz of Wilsonville. We appreciate the kind words and will be sure to pass them along! Enjoy your vacation!

March 22, 2024

Just was an excellent service advisor who continually kept us in the loop of the service being provided. Very professional and respectful at all times More

by patgcampbell
Recommend Dealer
Yes
Employees Worked With
Joe Selander Service Advisor
Mar 24, 2024 -

Mercedes-Benz of Wilsonville responded

We're glad to know our service advisor was able to keep you updated and provide excellent customer care during your visit at Mercedes-Benz of Wilsonville. Thanks for the review!

March 21, 2024

Sarah in service is great ! Ask for her. Great smile and customer service is Amazing. More

by DEEPDAWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah , Brent Mesher
Mar 21, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for recommending Sarah! We will be sure to pass along the glowing praise. Take care! — Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville Team

March 20, 2024

In yesterday for a recall software update. I also needed help with a seatbelt problem. Service advisor Joe got it all done promptly. The seatbelt problem was a concern, but easily resolved. Bo More

by Tedahre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 21, 2024 -

Mercedes-Benz of Wilsonville responded

We're glad to know that Joe and our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville were able to assist with your recall software update and seatbelt issue. It's great hearing you've been satisfied with us for the past 4 years! Thanks for choosing us!

March 19, 2024

Our experience was very good, really professional explaining everything to us in details .We appreciate his patience and good communication and knowledge about cars. More

by zamfir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Caverhill, Zachary Ellul, Mike Maloney
Mar 19, 2024 -

Mercedes-Benz of Wilsonville responded

We're glad to know you had a positive experience at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. Our team takes pride in providing detailed and professional service, so your feedback is much appreciated! Safe travels!

March 16, 2024

Dropped off my Sprinter for Service A. All owork was completed on time as promised. More

by tdoody62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
Mar 18, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for choosing Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville to service your Sprinter! Your five-star review means the world. Until next time!

March 15, 2024

I am so impressed with my experience here! Rebecca Lee has set my standard of excellence at this dealership! She explained everything and kept in amazing contact. I am also very impressed with More

by deb57singer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department-Rebecca Lee-5 stars
Mar 15, 2024 -

Mercedes-Benz of Wilsonville responded

We're delighted to know that Rebecca and our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville exceeded your expectations! We appreciate the feedback about how well we communicated with you. Thanks for choosing us, and enjoy your vehicle!

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