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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
966 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 966 reviews

June 08, 2024

Always phenomenal! Recommend their service team to anyone! Keep you aware of every detail so you never wonder. More

by daryl north
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo and Sarah in Service , Jeff Maddox
Jun 10, 2024 -

Mercedes-Benz of Wilsonville responded

Daryl, thank you for the recommendation! We're glad to hear our service team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville has provided phenomenal service.

June 08, 2024

Clean, work was completed before expected date, professional, convenient offering of appointment date and time More

by Darcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 10, 2024 -

Mercedes-Benz of Wilsonville responded

Darcy, thanks for highlighting the efficiency and professionalism of our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville! We appreciate your feedback and are glad to hear everything went smoothly.

June 08, 2024

Always professional and courteous. Did a great job on the vehicle. Part of the reason we are repeat Mercedes customers. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Jun 10, 2024 -

Mercedes-Benz of Wilsonville responded

Dave, we're delighted to hear that our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville continues to meet your expectations. Thanks for being a loyal customer!

June 06, 2024

Brandon was awesome! He was very attentive, happy and understanding . Thank you for providing such a good customer service. More

by lingvarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Green
Jun 06, 2024 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Brandon provided you with attentive and understanding service at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. Thanks for sharing your positive experience!

June 05, 2024

The only (and huge) problem I had was that this location doesn’t offer a ride share. I have dealt with Mercedes Portland and Beaverton as well as BMW Portland and Tigard. They all offered this service and I More

by DENIZPDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Jun 06, 2024 -

Mercedes-Benz of Wilsonville responded

Deniz, we appreciate your feedback and understand how the lack of a ride-share service can be inconvenient. We're always looking for ways to improve our services and will certainly take your suggestion into consideration. If you have any other concerns or need further assistance, please feel free to reach out. Thank you, Terry Collins , Customer Experience Team Lead - CustomerExperience@Swickard.com

June 05, 2024

Joe Selander is an outstanding service advisor! Very courteous, detail oriented, with timely communication. I also appreciate that my loaner car was a GLA35. More

by michael.dawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Selander
Jun 05, 2024 -

Mercedes-Benz of Wilsonville responded

Michael, we're delighted to hear that Joe provided you with exceptional service at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. See you next time!

June 05, 2024

Service is always great at Wilsonville. Easy to schedule an appointment. The service representatives are great to work with! We live in Depoe Bay, and will only take our cars to Wilsonvil More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein, in service
Jun 05, 2024 -

Mercedes-Benz of Wilsonville responded

Pamela, we're delighted to hear that you consistently have a great experience with our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. Thank you for the high recommendation and your continued trust in us!

June 03, 2024

Expensive service but good people giving good service. Rebecca, was great and helpful. Work done in timely. More

by flouisriosmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 03, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for your feedback! We're glad to hear Rebecca and the team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville provided timely and helpful service. We appreciate your support!

June 02, 2024

The staff is very friendly. The facility is very clean. Third car I have purchased More

by CLWalter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Pourassef
Jun 03, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your positive feedback! We appreciate your kind words about our immaculate facilities and our friendly team. We look forward to seeing you again here at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville!

June 01, 2024

I received excellent customer care in their service department. Great communication and they stayed in constant contact with me. More

by cherylaledbetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein
Jun 03, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your positive experience with the service department at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville! We're glad to hear that our team provided excellent communication and care.

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