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Mercedes-Benz of Wilsonville

Wilsonville, OR

Overview
Reviews
4.8
966 Reviews
Call Dealership (503) 454-5000
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25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 966 reviews

December 13, 2022

I couldn't be happier with Mercedes-Benz of Wilsonville. I purchased my 2015 CLA45 AMG new and had a great experience with the purchase process. In the following years I have had the AMG in for routine main More

by ayerkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Richardson, Gilbert Fuchs
Report | Print
December 09, 2022

The management needs serious improvement and customer service skills . Accusing customers of being rude after customers are simply frustrated is mind blowing. More

by Admir Sabic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
Jan 10, 2023 -

Mercedes-Benz of Wilsonville responded

We apologize for making you feel this way and are looking into it. If there is anything we can do to make this better for you, please let us know. We appreciate you and your business.

November 30, 2022

Excellent and quick service. friendly and helpful. Felt comfortable as soon as I walked in the door. More

by glwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 30, 2022 -

Mercedes-Benz of Wilsonville responded

Thank you so much for these kind words. We strive for customer excellence and are pleased that we reached it with you. We appreciate you and your business.

November 28, 2022

The maintenance service for my GLK 350 was completed thoroughly and promptly. The process was organized and efficient. Great experience! More

by Gmadeeono
Recommend Dealer
Yes
Employees Worked With
D J Arnold
Report | Print
Nov 28, 2022 -

Mercedes-Benz of Wilsonville responded

Thank you for this great review. We strive for customer excellence and are please our Service Department reached it with you! We appreciate you and your business.

November 22, 2022

Very good service at shop but no shuttle car drop off service back to work More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Gomez
Report | Print
November 20, 2022

We have enjoyed working with Mercedes-Benz of Wilsonville. They provided excellent service for our springer van. More

by ralph.weary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel Egger, Brandon King
Report | Print
Nov 21, 2022 -

Mercedes-Benz of Wilsonville responded

Thank you so much for the 5 stars! We appreciate you and your business and look forward to seeing you again.

November 18, 2022

My experience was excellent! I was greeted in a pleasant and professional manner even though I did not have an appointment. Reese Richardson kept me well informed and the work w More

by mbrown9080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Report | Print
Nov 21, 2022 -

Mercedes-Benz of Wilsonville responded

We are so happy to hear this. We appreciate you and your business and look forward to seeing you again.

November 18, 2022

Mo provided me with the best service I’d experience. He kept me posted on the services and timing. He is an honest person because he contacted the Mercedes for the warranty and I told me that the batte More

by ManusP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein Pourjafari
Report | Print
Nov 21, 2022 -

Mercedes-Benz of Wilsonville responded

Thank you for these kind words. We will pass them on to Mo and the Team. We appreciate you and your business.

Nov 22, 2022 -

ManusP responded

Thank you Mo.

November 15, 2022

As soon as you walk there you feel so welcome. Excellent customer service. We close a deal with Gil Fuchs. Great person, very professional, respectful and knowledgeable. More

by Gflower55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Fuchs
Report | Print
Nov 15, 2022 -

Mercedes-Benz of Wilsonville responded

We are so happy to hear this. Thank you for your business and we look forward to seeing you again.

November 03, 2022

Great service. Great people they made the process so easy. The whole facility is so clean More

by GStarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Farmer and Mo. five stars
Report | Print
Nov 03, 2022 -

Mercedes-Benz of Wilsonville responded

Thank you so much for these kind words. We appreciate you and your business.

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