
Mercedes-Benz of Wilsonville
Wilsonville, OR
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Outstanding service experience....Chris Scott is the best, is very thorough and takes the time to do things properly. We are very happy as to how this visit went...we shall return. best, is very thorough and takes the time to do things properly. We are very happy as to how this visit went...we shall return. More
I had great customer care. The service department was very knowledgeable and helpful. The parts department was also helpful and patient. I am happy to recommend them. very knowledgeable and helpful. The parts department was also helpful and patient. I am happy to recommend them. More
Service department:Poor customer service. Treat me like Service department: Poor customer service. Treat me like I am an idiot. Took my car and there twice, for a well known issue.... still not fixed... Service department: Poor customer service. Treat me like I am an idiot. Took my car and there twice, for a well known issue.... still not fixed... Service advisor Shakshi was not helpful and quite evasive..... Frustrating, humiliating experience!!!!! Never again, Wilsonville!!!! More
Excellent buying experience. The staff was relaxed and friendly. It was an easy deal with no pressure at the end where the finance paperwork is signed and “extras” are offered up. My salesman, Evan, was f friendly. It was an easy deal with no pressure at the end where the finance paperwork is signed and “extras” are offered up. My salesman, Evan, was fantastic to work with. Would recommend the dealership to a friend. More
Fast and friendly and my car was done when they said it would be! I always have a great experience here, have bought/serviced 3 vehicles at this dealership would be! I always have a great experience here, have bought/serviced 3 vehicles at this dealership More
Special thank you for Nathan Burke from Mercedes of Wilsonville, Excellent customer service, Excellent work performance, Wonderful loaner car, Very good price for service, Giant thank you for everyone Wilsonville, Excellent customer service, Excellent work performance, Wonderful loaner car, Very good price for service, Giant thank you for everyone who help me with my Sprinter 2017 Highly recommended everyone. More
Traded in and bought a new MB all by phone, text, and email. All strait forward, clean, no hassle, and a great experience. Pleasure doing business. email. All strait forward, clean, no hassle, and a great experience. Pleasure doing business. More
Once again, my dealings with MB Wilsonville were beyond Professional! Facilitated by Perry & Brian, they made everything seamless. This establishment is beyond what most consider an auto dealership. Professional! Facilitated by Perry & Brian, they made everything seamless. This establishment is beyond what most consider an auto dealership. More
We took car in for a regular service. When we went to pick it up there was tree sap all over the car. They went to go wash it and as they were going into the washer they wracked the front bumper. They h pick it up there was tree sap all over the car. They went to go wash it and as they were going into the washer they wracked the front bumper. They had to send it to a company to replace the bumper. Rob Temple service manager gave me his card apologising It took them a month to get ready there was no communication. I always had to call. When we got there to pick up the car Ron Temple was very rude even after what they did to our car. When they brought our car up the back light was broken, with their comments they were saying that it was us . The back light was not broken when we left the car. Ron Temple as the manager should have been out there talking to us. He didn’t we had to go find him. Again it took them a month te get it fixed and no communication I ALWAYS HAD TO CALL. While I as there waiting there was a lady who had tree sap and her also and they to take it and getting washed again . Why are they parking any car u ser trees that drop sap????? I don’t understand I will not be taking my car there again!! More