Mercedes-Benz of Wilsonville
Wilsonville, OR
Filter Reviews by Keyword
By Type
Showing 1,070 reviews
Service was OK , they washed the car, i like that. Getting a loaner was not a problem. They ask for printed coupons for any service. In this day and age still very , they washed the car, i like that. Getting a loaner was not a problem. They ask for printed coupons for any service. In this day and age still very old school technique for making user pay the whole amount. News flash- its a digital age. We should be able to show the coupon. Second thing that is going to make me stop going to them will be the double gas charge. I filled up the gas to the level i took it and was still charged money. The service person said it was not at the same level. i’ve been going there for almost 6 years and these gas charges are a thing of the past. Even rental car companies check gas with you before they give you the car and take it back. The level of service is going down so i will not go there to service my car again. More
Everyone was very personable. Zach showed several cars with no pressure and explained each one. Edwin spent unhurried time with the finance details. Looking forward to interacting with Taylor when we pick with no pressure and explained each one. Edwin spent unhurried time with the finance details. Looking forward to interacting with Taylor when we pick up the car. More
I have taken my cars to Wilsonville MBZ for at least five years and I am always satisfied with their work and the personal interactions with their customers. You will not be disappointed. years and I am always satisfied with their work and the personal interactions with their customers. You will not be disappointed. More
Zack and Edwin are both straight up guys, best buying experience ever! I felt as if I knew them for years, knowledgable and personable. I am not that easily impressed, but they impressed me! experience ever! I felt as if I knew them for years, knowledgable and personable. I am not that easily impressed, but they impressed me! More
Very professional, courteous, right on time and perfect service. Coming to our house to do recall is an excellent idea. Going above and beyond customer service service. Coming to our house to do recall is an excellent idea. Going above and beyond customer service More
Very helpful during our recent purchase. Very efficient. Clearly communicated all aspects including detailed explanation of the car features as we were preparing to leave. Clearly communicated all aspects including detailed explanation of the car features as we were preparing to leave. More
Very professional service team. Thorough approach to recall repair and evaluation of overall vehicle condition. Kept me informed on status and outlook for completion of work. recall repair and evaluation of overall vehicle condition. Kept me informed on status and outlook for completion of work. More
Stellar service. Nice lounge area. Friendly staff. The servicing is on a yearly basis, and everything was checked thoroughly. It’s a convenient location too. I will only take my GLK 350 there! servicing is on a yearly basis, and everything was checked thoroughly. It’s a convenient location too. I will only take my GLK 350 there! More
Service members are always welcoming and professional. If additional service needs are identified, I’ve been contacted quickly which is very appreciated. This is an exceptional dealership. additional service needs are identified, I’ve been contacted quickly which is very appreciated. This is an exceptional dealership. More
Excellent at home support equals the service I get on my Tesla. Very knowledgeable and customer focus by Logan. The tech with him was very efficient at replacing the air bag. Tesla. Very knowledgeable and customer focus by Logan. The tech with him was very efficient at replacing the air bag. More




