Mercedes-Benz of Wilsonville

Excellent set Chris Cain is at tentative and incredibly helpful. I would not go to another dealership. Wilsonville is not only a beautiful facility the staff is fri Chris Cain is at tentative and incredibly helpful. I would not go to another dealership. Wilsonville is not only a beautiful facility the staff is friendly and efficient. More

Jeff and Alex Very friendly and knowledgeable staff salesman was very good we will recommend him in the future. The features “training” was very helpful. Many of th Very friendly and knowledgeable staff salesman was very good we will recommend him in the future. The features “training” was very helpful. Many of them are new to us. More

Great experience, absolutely no pressure Firstly the dealership is phenomenally well planned and laid out. You get what you pay for and the service is exceptional. My sales representative Ma Firstly the dealership is phenomenally well planned and laid out. You get what you pay for and the service is exceptional. My sales representative Mark was super cool and gave us all the time in the world to make our buying experience very well informed. Probably my only buy where I did not have to bargain for a deal. The dealership worked out all possible discounts for me. More

Service experience Excellent people, courteous and professional. Timely service completed. I have known both the sales GM and service manager for tears and tryst them wi Excellent people, courteous and professional. Timely service completed. I have known both the sales GM and service manager for tears and tryst them with my car More

CPO car inspection failed to address 5 issues Pleasant purchase experience for our 2015 CLS 550, 15k mile car. A week after the purchase we went on a long road trip. Coming down the Pass above t Pleasant purchase experience for our 2015 CLS 550, 15k mile car. A week after the purchase we went on a long road trip. Coming down the Pass above the speed limit, i applied the brakes, only to find out that the rotors were warped and a terrible vibration resulted. 4 hrs in, we stopped for lunch. Come back to a dead car. Rescued by local repair facility and had to replace the battery fro $180. At the destination, bad luck with a flat tire. Go to the spare and it is flat! Towed to the tire store where we discover that the puncture is in the sidewall, thus unrepairable. Buy a new tire? Try all 4 need to ne replace. The tires were at 50% so a new one would have a larger diameter and damage the AWD. Okay, 4 new tires please. Have to be ordered and will arrive day after tomorrow. That's 4 things that should have been done prior to sale and have cost me a lot of time and anguish on my Vacation. Financial impact on my wallet, over $1600. I will follow up with the dealer if and when we make it home. Will let you know if they reimburse me. More

Exceptional Customer Service and Follow up Found a vehicle online and was able to work out the whole transaction over phone and computer. No hassle no pressure. Everyone when I went to Dealer Found a vehicle online and was able to work out the whole transaction over phone and computer. No hassle no pressure. Everyone when I went to Dealership was very professional!! AWESOME More

Service with integrity Brought my car to this dealership because of frustrating experience at the Portland dealer. I was impressed with the honesty about the model of MB. Brought my car to this dealership because of frustrating experience at the Portland dealer. I was impressed with the honesty about the model of MB. I owned in terms of what to expect in long term maintenance costs. My service was done quickly and I was given a discount from a coupon even though it had expired. The facility is very clean and orderly. Other Mercedes Club members had recommended the Wilsonville dealer. They proved to be right. More

Bought a used s550 Bought a 2008 s550 and 3rd or 4th car wash later my stereo stops working trunk was missing clips leaked on all computer components, they won’t fix any Bought a 2008 s550 and 3rd or 4th car wash later my stereo stops working trunk was missing clips leaked on all computer components, they won’t fix anything all they say sorry can’t help you with that scam dealership had a problem with paperwork then trunk leak costing 4000$ to fix not by them by them would be like 8000$ then now my sunroof broke I never slid it back and once I did it the left railing broke, even if I would buy warranty it only covers engine and transmission! These guys only care about your money entering their pocket More

Excellent service From the person who greeted me to the young woman who delivered my car everyone was professional. the service was done on time the dealership is clea From the person who greeted me to the young woman who delivered my car everyone was professional. the service was done on time the dealership is clean and comfortable too. More

Repeat customer With all the options that you have to buy or lease a new car or SUV Mercedes of Wilsonville makes your deal very easy. From your sales consultant to t With all the options that you have to buy or lease a new car or SUV Mercedes of Wilsonville makes your deal very easy. From your sales consultant to the SM to the GM to the owner, all are easy to deal with. Return customers are treated very well, almost make it fiscally impossible to not stay Mercedes. And, the service department is also wonderful. Thx Lara and Dave... More