Mercedes-Benz of Wilsonville

The sales process was handled very well. Bo was and Brent? made the search and buying process very easy to deal with. "Paper Work" process, however, needs to be sped-up. Takes way too lon Bo was and Brent? made the search and buying process very easy to deal with. "Paper Work" process, however, needs to be sped-up. Takes way too long. More

My experience with salesman Brian Carew was professional and efficient. No sales pressure and overall a very pleasant experience. and efficient. No sales pressure and overall a very pleasant experience. More

Prompt, efficient and courteous service, thank you. Airal kept of informed all along the way getting our van for our retirement cross-county drive. Airal kept of informed all along the way getting our van for our retirement cross-county drive. More

Sarah was a pleasure to work with. She was very warm and welcoming. Amazing customer service. I felt she was honest and very caring. I was stressed and she was sweet and made me feel She was very warm and welcoming. Amazing customer service. I felt she was honest and very caring. I was stressed and she was sweet and made me feel better about the day. If there were more people like her in the customer service field the world would be a happier place. Thank you for your outstanding service. More

I wanted to pick up my new car, but they were obviously not prepared. The responsible person was on vacation and did not properly inform their colleagues about the case. No paperwork was prepared, there wa not prepared. The responsible person was on vacation and did not properly inform their colleagues about the case. No paperwork was prepared, there was a lot confusion between the sales people and I got send from one to another or was waiting for one person coming back, while they decided to serve another customer instead. At the end, I spent more than two hours at the dealership just to get my car handed over. Overall, that was really not a great experience. More

I brought my Mercedes in for its first service. I was immediately greeted by my service advisor, Andy, who was very helpful and knowledgeable. A great experience all around. I was immediately greeted by my service advisor, Andy, who was very helpful and knowledgeable. A great experience all around. More

They do what they promise. A happy experience and I will refer friends who are looking for a honest dealership A happy experience and I will refer friends who are looking for a honest dealership More

customer service was the bests very good people my advisor was Kamu very professional and carrying we need more people like him. advisor was Kamu very professional and carrying we need more people like him. More

Customer Service id fantastic. Especially Sarah Q. She always communicates and keeps up up to date on the status of my service. Woohoo. Especially Sarah Q. She always communicates and keeps up up to date on the status of my service. Woohoo. More

Mercedes Benz of Wilsonville always goes above and beyond to help resolve any problems with my sprinter to help resolve any problems with my sprinter More