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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

January 29, 2022

We told them what we were looking for & they brought the car to us ! Perfect service, sales, and follow up!!! More

by cdodds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Tommy Britt
Report | Print
Jan 30, 2022 -

Merchant Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Helpful
January 28, 2022

Jimmy is always helpful and a awesome salesman..Will definitely be back😁 this is our 3rd vehicle from him More

by Brooksvillekennels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani
Report | Print
Jan 28, 2022 -

Merchant Nissan responded

We are very happy to hear Jimmy provided you with such a positive experience! Thank you for being a 3x loyal customer ! We sincerely value your business and look forward to your next visit.

Helpful
January 28, 2022

I purchased my 2017 Nissan Altima from Mr Jimmy King in January 2018. I am extremely pleased with my car and it’s performance and I have traveled to several states on it. Mr Jimmy done an excellent job as More

by pastor_faulk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani
Report | Print
Jan 28, 2022 -

Merchant Nissan responded

Pastor Faulk, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jimmy and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
January 28, 2022

It's not the store overall it's the service writer & Service Mngr. It's sad when your warranted battery is bad on Friday @ 1pm & the dealership tells you to bring Your car on Monday. Then the service wr More

by CARLADY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Britt, Robert Benton
Report | Print
Helpful
January 28, 2022

Exceptionally good service. Friendly staff. Always feel at home when I am waiting for service to be completed. More

by thadwendy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Tommy Britt
Report | Print
Jan 28, 2022 -

Merchant Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Merchant Nissan, we look forward to having you as one of our valued customers for many more years to come!

Helpful
January 28, 2022

They're always polite and quick to get me in and out. I've had my Altima for 3 years now and they've always serviced it and never taken advantage of me. I recommend them to everyone. More

by Lovemyaltima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benton
Report | Print
Jan 28, 2022 -

Merchant Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Merchant Nissan.

Helpful
January 28, 2022

Up to date and current, but with all the perks of an accessible, local dealership. Josh is clear and to the point but also kind. He did not pressure us whatsoever, and prioritized our satisfaction with More

by Zspann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish
Report | Print
Jan 28, 2022 -

Merchant Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Merchant Nissan, Josh and our team look forward to having you as one of our valued customers for many more years to come!

Helpful
January 28, 2022

I’ve never had a bad experience with Merchant Nissan. We have bought three cars from them and will continue to shop with them. Great prices, no-pressure sales, and great service! More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Donnie Knotts
Report | Print
Jan 30, 2022 -

Merchant Nissan responded

Thank you, Eric, for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Merchant Nissan are glad to have you as a customer.

Helpful
January 28, 2022

Josh was great and timely in helping us find a car for our 16 year old. Very professional and quick with paper work too. More

by taylorchase277
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish
Report | Print
Jan 30, 2022 -

Merchant Nissan responded

Congratulations on your son's new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope your son enjoys his new car, and we look forward to continuing to serve you in the future!

Helpful
January 28, 2022

Service is always great at Troy Nissan. Just disappointed that they will. It longer pick a vehicle and bring it back after a service. More

by Ansorange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Britt, Robert Benton
Report | Print
Helpful
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