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Merchant Nissan

Troy, AL

not yet
rated
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

October 18, 2023

It was nice to deal with down to earth people. Even though I wasn't the one who bought the car my daughter was it was her first time buying they made it easy for her and put a daddy's mind at ease More

by jdwdsw1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Singleton
Print
Oct 19, 2023 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 16, 2023

Fantastic dealership with great mechanics and great service!! I recommend this dealership to everybody I know! Thanks again guys!! More

by bwjordan95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, Brandon Jordan, Jenice Foster, kevin Henley, Dane Sanderlin, Richard Crouse, Carrie Singleton, Brady Hamrac
Print
Oct 17, 2023 -

Merchant Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2023

Dane was extremely helpful and did everything he could to help us thoroughly and completely. More

by Emeredeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin
Print
Oct 16, 2023 -

Merchant Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dane met your expectations. Thank you again for choosing Merchant Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 13, 2023

Dealership staff were helpful and professional. They never tried to upsell anything. I will definitely use them again if the need arises. More

by gbf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Dane Sanderlin, Brady Hamrac
Print
Oct 16, 2023 -

Merchant Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan!

October 09, 2023

They did a wonderful job with my truck making sure everything was done correctly and everything was good More

by LUCILEBROWN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin , Brandon Jordan, Jenice Foster
Print
Oct 10, 2023 -

Merchant Nissan responded

Thanks, Lucile, for sharing your thoughts about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

October 09, 2023

It was my first time using their services and they were courteous, considerate, and accommodating. More

by REV.PEGGY.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenice Foster
Print
Oct 10, 2023 -

Merchant Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 09, 2023

Everyone was really nice and helpful. Always ready to answer questions. Love they go over the information sheet with you. More

by dlrushing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon , Brandon Jordan, Jenice Foster
Print
Oct 09, 2023 -

Merchant Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Merchant Nissan, we look forward to having you as a valued customer for many years to come!

October 09, 2023

Great experience. Dane made it easy to understand and streamlined the process. He has also been easy to work with on a minor issue that arose a few days after the sale More

by K. Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Sanderlin
Print
Oct 09, 2023 -

Merchant Nissan responded

Thanks for sharing your thoughts about your experience with Merchant Nissan. Dane and our team appreciate your business and hope to see you again soon!

October 07, 2023

Found a car here listed online and worked with Deondre to get the full experience! He was super accommodating and fun to talk to and I’m glad I made the drive to check out this dealership. More

by Kthirteen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Print
Oct 09, 2023 -

Merchant Nissan responded

Thank you for your very kind review. Deondre and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Merchant Nissan.

October 07, 2023

I was very pleased with the customer service and respect I was shown on my recent visit. The procedures were handled in a timely manner also. More

by sstafford1
Recommend Dealer
Yes
Employees Worked With
Jenice Foster
Print
Oct 09, 2023 -

Merchant Nissan responded

Thank you for choosing Merchant Nissan. Your feedback and rating mean a lot to us. We're glad Jenice and our team were able to help, and we hope to see you again!

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