Meriden Hyundai
Meriden, CT
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Not bad at all. I went to Meriden Hyundai with a quote from another dealership, which they quickly matched, but without trying to sell me nonsense like window itching (which is what the other dealer did). from another dealership, which they quickly matched, but without trying to sell me nonsense like window itching (which is what the other dealer did). Got me the car I wanted, with the exact options I wanted, and the exact color within a few days. No tricks and gimmicks as far as I can tell. Pretty straightforward.I am not sure I got the best possible price, but based on the research I did, I think I got pretty close. The salesman I worked with was very helpful, straightforward guy, who delivered what he promissed. They did mess up the paperwork by misspelling my name, but they went out of their way to correct it as quickly as possible. And they did correct it. More
All Meridan staff recently dealt with during my new car purchase were knowledgable, friendly and very prompt in completing the negotions and final sale. I never felt pressured or unsure as to the informati purchase were knowledgable, friendly and very prompt in completing the negotions and final sale. I never felt pressured or unsure as to the information ($) that was being discussed. A very fair deal on a great car (Sonata)I would highly recommend Meridan Hyundai- Ask for NICK! More
This was the first dealer I went to when looking for a new car. Was having trouble deciding between Hyundai and Kia. I scheduled a test drive, and when it was time they gave me the keys and didn't need new car. Was having trouble deciding between Hyundai and Kia. I scheduled a test drive, and when it was time they gave me the keys and didn't need to accompany me. I was surprised they were so trusting. We talked about price and went back and forth a few times, until we reached a price that was fair but I wasn't ready to buy yet, not having driven other car brands. Also the car wasn't on the lot so I didn't feel pressured to jump into the sale. So I went to several other places, had terrible experiences at all of them, and came back to Meriden. After all my bad experiences I was expecting to be lied to, treated poorly, put on hold, but I was pleasantly surprised. We went over the same offer, nothing had changed, and I said OK it's a deal. Left my deposit and was told the car could be here in 3 days. I was skeptical, but then James called me up and it was actually there on time! The car was perfect, they didn't sneak in any extra charges or features, exactly what I asked for. They even had VIN etching on the windows and didn't charge me for it! I met with Mike in finance and he walked me through all the paperwork. I took my time and read everything (this is my first new car) and he was very understanding. Despite all the horror stories I heard from friends and family, the numbers on the PO were penny-for-penny what we agreed on, and everything matched up. I got in my car and they took a picture and waved me off :) I was treated very well and I owe Meriden my thanks for a truly wonderful car buying experience. The whole time the staff was friendly and accommodating, and despite some discomfort with the initial price haggling (unavoidable if you don't want to be an overpaying schmuck!) the entire process was very pleasant. I highly recommend Meriden Hyundai, especially James in sales! More
I have purchased 5 Hyundai autos since 2001 and 4 of them were purchased at Meriden Hyundai. John Bogdan was the salesperson I dealt with for the last 3 purchases and I cannot say enough great things about were purchased at Meriden Hyundai. John Bogdan was the salesperson I dealt with for the last 3 purchases and I cannot say enough great things about him. John is personable, friendly, helpful and works with other staff to get you the best deal possible. John will do his best to make the sale work for you and at the same time he is honest and does not pressure you. Most people dread the car buying "game" but I have always found that John makes it a pleasant, enjoyable experience. I continue to buy Hyundai vehicles for the value and the warranty, but the main reason is for the service I receive at Meriden Hyundai. I always deal with Kathy Cruz as my service advisor and I cannot say enough great things about her. I first met Kathy at another dealership when I owned another brand vehicle and she constantly battled with an extended warranty company to get services covered for my vehicle. Kathy always goes the extra mile for her customers. My dealings at Meriden Hyundai, whether sales or service, have always been exceptional. More
I have to say Nick Inman was the greatest car dealer I have ever come across. He was funny, he was honest, he was reliable, he was comforting, he was the Man!!! He was very knowledgable to all my ques have ever come across. He was funny, he was honest, he was reliable, he was comforting, he was the Man!!! He was very knowledgable to all my questins and concerns. He was very very good at his job! He worked with my limitations and got me more than what I thought I could get. He could sell ice to an eskimo!!! He presents himself well, does not beat around the bush, and never told me anything that he could not promise in the end. He is a straight shooter and he made me laugh the whole entire time. This dealership is so lucky to have him!!! I will recommend him to everyone and he just makes your dealership look Awsome!!!!! On another note.....Mike Busch was a very kind man however he told me our appointment is at one and he did not end up seeing me until 1:45pm. I was on my lunch break and late to work. He went back on his word and told me he could get me the payments I wanted for the downpayment I told him I could put down. The day I got my car I ended up putting down an extra $1000 dollars and he still did not meet my needs of the monthly payments I asked for. In my mind he told me what I wanted to hear and frankily lied. Nick told me straight forward even if it was not the answer I wanted. I respect that. Otherwise Mike was a nice man just a little inpersonal and unreliable. More
THIS WAS OUR FIRST HYUNDAI AND WE WERE EXTREMELY PLEASED WITH THE PROFESSIONALISM AND FRIENDLINESS OF THE SALESMAN (JOE CONNOLLY)AND THE SAME ATTRIBUTES FOR THE BUSINESS MANAGER (MIKE BUSH). ALL THE PAPER WITH THE PROFESSIONALISM AND FRIENDLINESS OF THE SALESMAN (JOE CONNOLLY)AND THE SAME ATTRIBUTES FOR THE BUSINESS MANAGER (MIKE BUSH). ALL THE PAPER WORK WAS DONE QUICKLY AND ACCURATELY. THE CAR WAS SPOTLESS AND WITH A FULL TANK OF GAS. JOE WAS WONDERFUL ABOUT EXPLAINING ALL THE FEATURES TO MY WIFE AND ME - HE LEFT NOTHING OUT. WE LEFT THE DEALERSHIP WITH A SMILE AND THE KNOWLEDGE WE WOULD NOT HESITATE TO RECOMMEND MERIDEN HYUNDAI TO ANYONE More
He was very accomidated in helping us with getting a new car that would fit our budget. I would recommened people going there and having him help them out. He was a great person to work with and with meetin car that would fit our budget. I would recommened people going there and having him help them out. He was a great person to work with and with meeting with all of our needs. Also he was a very friendly person, matter of fact they all were very friendly there and very understanding. More
My family has owned 4 hyundais, all purchased from Meriden Hyundai. We have had 2 sonatas, one elantra and 1 santa fe. We still own 3 hyundais, 2 of which have over 160,000 miles. When buying the cars Meriden Hyundai. We have had 2 sonatas, one elantra and 1 santa fe. We still own 3 hyundais, 2 of which have over 160,000 miles. When buying the cars we were given the best possible price up front....no "got to talk to the manager" deal. I do my research on consumer reports and KBB and know how much I should be paying for a car. As far as the service goes, you can't find a better service dept in CT. I am 57 years old and have purchased many cars from many dealerships. Kathy Cruz is the most knowledgeable service advisor I have ever dealt with. If for some reason she cannot answer a question she is quick to research and get back with an answer. Although the entire service dept is very good, I always ask for Kathy when I need to bring my car in. More
I love this dealership. From Kathy Cruz and all the guys in service, to Mike Russo in sales, and Jesus in finance. They make it easy to buy and service a car. Kathy and the service department make it very e in service, to Mike Russo in sales, and Jesus in finance. They make it easy to buy and service a car. Kathy and the service department make it very easy for me to have my car serviced. When I have a problem, it is always bring it right in, and if they need to keep my car for work, they are always so accomodating with a loaner car. I would highly recommend this dealership. More


