My wife and I were so impressed with the knowledge and professionalism of all the people we dealt with at Meriden Hyundai. The say that folks would rather have a "root canal" than deal with car sales people! This was definitely not the case here. We are "tough" buyers, and we put dealers to the "test". These people passed with flying colors! We came armed with reviews and pricing and more. They went out of their way to meet our needs without any pressure. Our sales person and the manager were terrific, and patient with us. I cannot say this for all the other makes and model vehicles from various manufactures we looked at. I haven't had any experience yet with the service department, but I'm confident that they will live up to the same standards.
From the first meeting with Javier Torres, the salesman, I was treated with courtesy, sincerity, and respect. He was very informative with information on the specific car and helped me through the process with patience. It is a pleasure in this day and age to be treated in this manner. I was the focus of his time with no distractions.
Hayley called me with an opportunity to trade in my car and I am so happy I did! Harold greeted me when I walked in and helped me until Spencer was available. I had looked at their website prior to coming in so I had an idea of what I was looking for. They were both helpful and patient with me when I asked to look at a few different cars. Eventually I decided on a Hyundai Sonata sport which I am so happy with! Spencer was great throughout the whole process, really a very nice guy. Habib then helped seal the deal by getting me a great loan at a fair price. These people are fantastic. This is the second car I have bought from them and I im sure I will buy my next one here as well. I highly recommend this business!
"Outstanding sales staff and mostly great transaction"
- strek1 Verified Customer Verified Customer
Our interaction with sales person Spencer Wedge far exceeded our expectations and was a very enjoyable experience. We own another Hyundai and knew the service would be good at Meriden Hyundai. The Tucson we purchased fit the bill of what we were looking for. This was largely a very smooth transaction from beginning to end. The only "speed bump" was the financial sit down. We felt as though we were pressured to purchase an extended service deal that we really couldn't afford. Didn't really appreciate the emphasis on the "Monthly payment" presentation rather than allowing us to see the blottom line cost. Fortunately we were able to remove this from the deal after a few days. Overall a wonderful place to purchase a vehicle.
Very respectful and caring dealership from just looking to the final deal. I love my new 2017 Hyundai Tucson. Thank you to Ed Ocasio and Walter Cloud for understanding my needs and what I wanted to finance.