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Merit Auto Group
Jacksonville, FL
11 Reviews
At Merit Autos excellence in service and the quality of our vehicles come together to offer you a unique experience in purchasing your next automobile!
Our mission is simple: to provide our customers with an unparalleled selection of high-quality vehicles, backed by exceptional service that exceeds all expectations. With an unwavering dedication to customer satisfaction, every member of our team strives to deliver personalized attention that makes you feel valued and understood at every step of the purchasing process. Here at Merit Autos, you'll not only find a wide range of top-notch vehicles, but you'll also discover a welcoming and friendly atmosphere where your needs are our number one priority.
Come and discover why we're more than just a car dealership—we're your trusted partner on the road to driving your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 11 reviews
March 31, 2026
My first experience with Merit Auto Group. I drive down from ATL. Solid, courteous professionals. Their communication from start to finish was timely and exceptional. Guilia, Ahmed and Matt ar I drive down from ATL. Solid, courteous professionals. Their communication from start to finish was timely and exceptional. Guilia, Ahmed and Matt are first class. Glad I chose Merit. More
by ATL
Employees Worked With
March 31, 2026
I had an excellent experience at . From start to finish, the entire process was smooth, transparent, and stress-free. The dealership offers a great selection of quality vehicles and tr From start to finish, the entire process was smooth, transparent, and stress-free. The dealership offers a great selection of quality vehicles and truly focuses on customer satisfaction. I especially want to recognize Giulia Suzarte, who was outstanding throughout the whole experience. She was very professional, knowledgeable, and always kept me informed every step of the way. She answered all my questions clearly and never made me feel pressured, which made a big difference. You can tell she genuinely cares about her customers and wants to make sure they leave happy. Communication was excellent, and everything was handled efficiently. I highly recommend Merit Auto Group and Giulia Suzarte if you’re looking for a reliable dealership and a top-notch sales representative! More
by jemm601
March 31, 2026
Giulia was great at communicating, she made sure I was always updated on what was going on with my car and I had a great experience. always updated on what was going on with my car and I had a great experience. More
by Sydneydionn
Employees Worked With
November 15, 2025
As a first-time car buyer, they were real easy to work with—great in answering any questions I had and were transparent throughout the entire process. Dimitri and Ahmed were amazing. I appreciate the assi with—great in answering any questions I had and were transparent throughout the entire process. Dimitri and Ahmed were amazing. I appreciate the assistance. More
by Francesco
November 11, 2025
Fast and convenient very affordable. Great service and quick to answer any question we had. Great service and quick to answer any question we had. More
by keencc19
Employees Worked With
May 14, 2025
This dealer had many varieties of cars and trucks. The salesperson was very helpful and answered all my questions and concerns. Definitely would recommend to others. The salesperson was very helpful and answered all my questions and concerns. Definitely would recommend to others. More
by bebaptizedinjesusname
March 28, 2025
Im a returning customer and remember the positive and helpful experience the first time and I was very fortunate that they had an affordable used car selection. Giulia was very helpful and patient wit helpful experience the first time and I was very fortunate that they had an affordable used car selection. Giulia was very helpful and patient with my lender. More
by MelvinMaldonado0808
Employees Worked With
March 10, 2025
Very good with communications and they answered all questions directed at them. Nice people and easy to talk to. questions directed at them. Nice people and easy to talk to. More
by Steve
February 22, 2025
Very professional everything was laid out perfectly no time wasted and very friendly highly recommend. time wasted and very friendly highly recommend. More
by fpompey7
