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Merit Auto Group
Jacksonville, FL
35 Reviews
At Merit Autos excellence in service and the quality of our vehicles come together to offer you a unique experience in purchasing your next automobile!
Our mission is simple: to provide our customers with an unparalleled selection of high-quality vehicles, backed by exceptional service that exceeds all expectations. With an unwavering dedication to customer satisfaction, every member of our team strives to deliver personalized attention that makes you feel valued and understood at every step of the purchasing process. Here at Merit Autos, you'll not only find a wide range of top-notch vehicles, but you'll also discover a welcoming and friendly atmosphere where your needs are our number one priority.
Come and discover why we're more than just a car dealership—we're your trusted partner on the road to driving your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 35 reviews
August 03, 2026
Good service, good deal, very polite staff. Didn’t take long at all and was in and out Didn’t take long at all and was in and out More
by Jdwagoner1313
Employees Worked With
July 29, 2026
They had the car i wanted at the right price. Everyone i dealt with at the dealership was kind, professional, and knowledgeable smooth transaction from beginning to end Everyone i dealt with at the dealership was kind, professional, and knowledgeable smooth transaction from beginning to end More
by nygsuperfan
Employees Worked With
July 23, 2026
Amazing dealership, very welcoming and knowledgeable staff. This is my second purchase and i love it. staff. This is my second purchase and i love it. More
by Sorems
July 22, 2026
In capable of making an out of state purchase happen. They refused to do a deal unless buyer shows up to dealership in person. Only dealership in my life who has not been able to do a proper notarized ou They refused to do a deal unless buyer shows up to dealership in person. Only dealership in my life who has not been able to do a proper notarized out of state identity verification. Amateur operation. Lied to my family members and said they could do the identity verification via Zoom. Then said transaction was flagged for fraud and buyer had to come in person. Without ever doing any identity verification or Zoom call they promised. If you are an out of state buyer. Do not waste your time with these clowns. They clearly are not professionals. Only amateur dealerships can’t handle out of state deals. More
by tylermackechnie
Employees Worked With
July 18, 2026
We ended up purchasing a ford focus and VW Atlas. We were thankful for the friendly helpful service. We were not familiar with the process of buying a used car and Giulia was able to explain the whol We were thankful for the friendly helpful service. We were not familiar with the process of buying a used car and Giulia was able to explain the whole process with detail and patience. More
by Ian.cooper6
June 11, 2026
Good communication and friendly. Great attitude and highly recommend. Quick response and easy to deal with.. Great attitude and highly recommend. Quick response and easy to deal with.. More
by walkthrusports
May 31, 2026
Great Salesman I recommend him to anyone sharp smart and gave me details on the car I was buying gave me details on the car I was buying More
by Stevenswillest23
Employees Worked With
May 16, 2026
Mirror was great and professional. Excellent customer service from him. Strongly recommend! Go to Dmitriy Excellent customer service from him. Strongly recommend! Go to Dmitriy More
by auntmiracle
Employees Worked With
May 04, 2026
Dealership was fast and easy to deal with an was very help with finding the right car help with finding the right car More
by scottycarter189
Employees Worked With
May 02, 2026
Staff was very helpful. Was able to work with my poor credit. The cars are actually good, not auction junk. Addressed all needs and Giulia and Ahmed even stayed late to work Was able to work with my poor credit. The cars are actually good, not auction junk. Addressed all needs and Giulia and Ahmed even stayed late to work with me. More
by jrcrider00
