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Merit Auto Group
Jacksonville, FL
27 Reviews
At Merit Autos excellence in service and the quality of our vehicles come together to offer you a unique experience in purchasing your next automobile!
Our mission is simple: to provide our customers with an unparalleled selection of high-quality vehicles, backed by exceptional service that exceeds all expectations. With an unwavering dedication to customer satisfaction, every member of our team strives to deliver personalized attention that makes you feel valued and understood at every step of the purchasing process. Here at Merit Autos, you'll not only find a wide range of top-notch vehicles, but you'll also discover a welcoming and friendly atmosphere where your needs are our number one priority.
Come and discover why we're more than just a car dealership—we're your trusted partner on the road to driving your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 27 reviews
April 09, 2026
comfortable show room and nice selection of cars. Communication was easy and the employees made the experience very enjoyable. Communication was easy and the employees made the experience very enjoyable. More
by alexd3901
Employees Worked With
April 09, 2026
Guilia and team were amazing to work with. I was an out of state buyer so everything was handled virtually; she sent me pictures and video before I could even ask, the price was very fair, and I was an out of state buyer so everything was handled virtually; she sent me pictures and video before I could even ask, the price was very fair, and they managed the transport to my house. Excellent experience and highly recommend More
by blake.millard03
Employees Worked With
April 04, 2026
The dealership is welcoming, convienient and accomodating, it was a great experience I'd come back for. accomodating, it was a great experience I'd come back for. More
by ianschiltz232
Employees Worked With
April 04, 2026
I had an excellent experience with Merit Auto Group, especially with Giulia. She helped me purchase a van, and the entire process was smooth and professional from beginning to end. especially with Giulia. She helped me purchase a van, and the entire process was smooth and professional from beginning to end. More
by clantonevan
April 03, 2026
Very honest, everything was organized and transparent. Excellent buying experience from start to finish. George in finance is very upfront and explains everything in detail. Excellent buying experience from start to finish. George in finance is very upfront and explains everything in detail. More
by Ricky
April 01, 2026
I purchased a 2025 Honda Odyssey from Merit Auto Group in Jacksonville. I researched and looked at used Odysessy’s for months prior to my purchase. Merit had the best price/value by far compared to the other Jacksonville. I researched and looked at used Odysessy’s for months prior to my purchase. Merit had the best price/value by far compared to the other dealerships I looked at. I got an excellent price on my Odyssey and a great interest rate on my auto loan. I purchased the car remotely. Ahmed & Nash made the process as easy and stress free as possible. They really put my mind to ease, and answered all my questions in a timely manner with kindness and professionalism. My Odyssey was delivered to my home and exceeded my expectations. Thank you, Merit Auto Group, for a great car buying experience! More
by Caley Erwin
March 31, 2026
My first experience with Merit Auto Group. I drive down from ATL. Solid, courteous professionals. Their communication from start to finish was timely and exceptional. Guilia, Ahmed and Matt ar I drive down from ATL. Solid, courteous professionals. Their communication from start to finish was timely and exceptional. Guilia, Ahmed and Matt are first class. Glad I chose Merit. More
by ATL
Employees Worked With
March 31, 2026
I had an excellent experience at . From start to finish, the entire process was smooth, transparent, and stress-free. The dealership offers a great selection of quality vehicles and tr From start to finish, the entire process was smooth, transparent, and stress-free. The dealership offers a great selection of quality vehicles and truly focuses on customer satisfaction. I especially want to recognize Giulia Suzarte, who was outstanding throughout the whole experience. She was very professional, knowledgeable, and always kept me informed every step of the way. She answered all my questions clearly and never made me feel pressured, which made a big difference. You can tell she genuinely cares about her customers and wants to make sure they leave happy. Communication was excellent, and everything was handled efficiently. I highly recommend Merit Auto Group and Giulia Suzarte if you’re looking for a reliable dealership and a top-notch sales representative! More
by jemm601
March 31, 2026
Giulia was great at communicating, she made sure I was always updated on what was going on with my car and I had a great experience. always updated on what was going on with my car and I had a great experience. More
by Sydneydionn
Employees Worked With
November 15, 2025
As a first-time car buyer, they were real easy to work with—great in answering any questions I had and were transparent throughout the entire process. Dimitri and Ahmed were amazing. I appreciate the assi with—great in answering any questions I had and were transparent throughout the entire process. Dimitri and Ahmed were amazing. I appreciate the assistance. More
by Francesco
