Merit Chevrolet
Maplewood, MN
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I would recommend Merit Chevrolet based on their excellent customer service, knowledgable service department and courtesy rides to and from the shop are also a plus. Duane is one of the best service excellent customer service, knowledgable service department and courtesy rides to and from the shop are also a plus. Duane is one of the best service reps I have worked with. He will go the extra mile to make sure your vehicle has been serviced properly. He is professional when dealing with clients and explains repair services in a straight forward manner. More
Service beyond service. There is nothing more important to me as a customer. Every car needs routine service, at some point they need repairs. Making this process easy and less of a hassle is important. to me as a customer. Every car needs routine service, at some point they need repairs. Making this process easy and less of a hassle is important. Open late into the evening, loaner cars, and shuttle service makes service at Merit a no-brainer. Dealing with the service guys makes it seemless. Thanks Mike for you help! More
The only reason why I purchased my 2010 Chev Malibu and had prior/current auto service with Merit Chev is because of Duane Konieczny in the service dept. 5 years ago, I went through a divorce. My exhusband had prior/current auto service with Merit Chev is because of Duane Konieczny in the service dept. 5 years ago, I went through a divorce. My exhusband took care of all our vehicle needs. I had no clue on what needed to be done to service my vehicle and was extremely nervous going to the service dept as I did not know what to expect. Duane was the first person I spoke to when I pulled in my vehicle in the service dept and I cannot put into words how comfortable he made me feel through the whole process and continues to treat me the same way to this day. I make my appointments online and always make the note that if Duane is not working, to contact me so I can reschedule to a day he is there. More
Awful, awful customer skills. So rude and treated me like crap because I was young, therefore I must be stupid in their minds. My remote start has not worked since I left and the way they repair cars compare crap because I was young, therefore I must be stupid in their minds. My remote start has not worked since I left and the way they repair cars compared to other Chevy dealerships is unheard of. I know this because I asked around at other dealerships. I am still not even sure they actually fixed the problem, but rather just turned off my CEL. I would not recommend going to them and I will never go back. More
They screw everyone over, horrible dealership. I am a young mother and have a young 1 year old son. They seemed very friendly at the dealership I said I needed to bring it in to my mechanic and they said young mother and have a young 1 year old son. They seemed very friendly at the dealership I said I needed to bring it in to my mechanic and they said it was already checked out and they gave me the paperwork showing it from the mechanic, so I purchased it. By the time I got home it sounded like belt was squealing so I brought it in and found out engine is bad and the oil light and another light to the dash was disconnected so you couldn't tell anything was wrong with it. So to say the least I am having a battle with my attorney and bringing them to court over this I barely get bye now let alone buying a car with all of my money and for this to happen in one day and for them not to stand bye there cars or even mechanics. More
On the good side, everyone was very friendly. However, after my experience I will no longer go or recommend this place. To make a long story short, I was their best friend before they knew how much I coul after my experience I will no longer go or recommend this place. To make a long story short, I was their best friend before they knew how much I could spend and that I was not getting financed. They called me when THEY needed to know something but I could NEVER get a call back or other communication when I needed service. More

