Merit Chevrolet

Over and above customer service! We purchased a per-owned Impala from Merit Chevrolet. We found the car on the internet and traveled the 150 miles to purchase it. Adam was our sal We purchased a per-owned Impala from Merit Chevrolet. We found the car on the internet and traveled the 150 miles to purchase it. Adam was our salesperson. Because of the high mileage, there was no warranty. The first day we realized there was a problem with the transmission. Merit Chevrolet had no responsibility to help us out, but chose to help us by having the car towed into the dealership and putting in a new transmission. I can’t speak for others, but our experience with Merit Chevrolet and Adam, were totally “over and above” when it came to customer service. I would recommend this dealership to anyone who asks. They certainly “did right” by this customer. More

2015 2500 Silverado Purchase I searched the internet for the specific truck I wanted. Must be a 2500, have bucket seats. Color was not important, price was! Found one at Merit, wa I searched the internet for the specific truck I wanted. Must be a 2500, have bucket seats. Color was not important, price was! Found one at Merit, was going to have my local dealer bring up, but would need to put down a deposit.I decided to drive to Merit, and see it for myself. After test drive with Julie, I was unsure about purchase as it had standard car mirrors on a 3/4 ton truck! Ron stepped in, gave me a better deal on the truck, and said he would put the camper tow mirrors in at no charge! Just brought the truck home, and the mirrors are awesome and now it looks like a 3/4 ton truck!! I know he took a hit on promising me the mirrors ($1200), but you now have a new customer and I will definitely refer people there. It was an hour away for me but well worth the drive! Thanks Julie and Ron!! Merry Christmas!! More

Aweful customer service and threats Terrible. Purchased my used vehicle but before signing I had to point out the RECALL on the ignition to the sales person....I should have just walked Terrible. Purchased my used vehicle but before signing I had to point out the RECALL on the ignition to the sales person....I should have just walked away at this point. They called me several weeks later to replace the RECALLED ignition. BEFORE they even had the right parts, they tore apart the ignition. Logic dictates you do not start a project before you have the right parts. Strike 2. They put me in a "loaner" car for 2 months. When they finally replaced the ignition I dropped off the loaner car and gave my car a good once over. Over the 2 months my car sat in their parking lot the lights went bad...yes, Merit is responsible. Spent $140 for them to tell me it wasn't their problem and nothing was fixed. A week later the wheel bearing went bad and I suspect my car sat in a puddle of shi* during the summer. A week and a 1/2 after picking up the car, they call me up and tell me that the loaner had front and rear accident damage and that they need to file a claim....No, it did not and I have a plethora of pictures to prove it. I'm no idiot, I take pictures. LIARS! First, I had no choice but to take the loaner because of their stupidity. They then threaten me when I told them about the lemon they sold me and the lack of response from anyone at that xxx business. All in all, I will NEVER purchase another car from these losers. They are scummy and deserve to have their business shut down. More

Wonderful Experience I purchased a Chevrolet Equinox. Brian- our salesman was great. Glenn & Jason in the credit department were wonderful! I will never shop any oth I purchased a Chevrolet Equinox. Brian- our salesman was great. Glenn & Jason in the credit department were wonderful! I will never shop any other dealer and I have been spreading the word. There is no reason to shop anywhere else! You guys were great to work with and extremely helpful. Thank you and by the way- I LOVE MY VEHICLE! More

I have given all "5" star ratings as Ron Hogan is one of the best car salesmen I have ever met. I have been buying cars from him for 21 years and have always received top notch service. He truly is one of the best car salesmen I have ever met. I have been buying cars from him for 21 years and have always received top notch service. He truly takes his customers needs and wants into high consideration when he puts them into a vehicle. This time in buying the car I have learned that he has taken a new position and will now longer be selling cars at the dealership rather helping to get them financed. I wish him the best of luck as Merit has been blessed with a top of the line employee, who not only cares about his customers but the quality and standards to which Chevrolet/GM stands for. He is a wonderful asset to your company from a customer standpoint. I would also like to say thank you to Mike Salmon who helped Ron close this deal today. He took extra time from his schedule to show me how the "bells/whistles" of the car work. He was very patient and was also nice to work with. I will continue to buy my cars from Merit Chevrolet as I have always felt a sense of warmth and kindness from the associates that work there!! Thank you so much for once again providing me with high quality care and concern! Sincerely, Michelle Semborski-Mjanger More

Adam did a great job and spent a lot of time going through my new vehicle. Ron made signing the papers a breeze and made the purchase a relatively simple process. through my new vehicle. Ron made signing the papers a breeze and made the purchase a relatively simple process. More

This is the 6th vehicle that I've purchased from Ron Hogan and I could not be happier. Ron always delivers a high level of personalized service and an excellent depth of product knowledge. If you need a Hogan and I could not be happier. Ron always delivers a high level of personalized service and an excellent depth of product knowledge. If you need a new or used car, I highly recommend that you contact Ron Hogan at Merit Chevrolet. More

We have purchased several vehicles from Ron Hogan. He works his tail off, for the buyer AND the dealer. Very knowledgeable, courteous, down right fun and it's quickly obvious he is establishing long wor works his tail off, for the buyer AND the dealer. Very knowledgeable, courteous, down right fun and it's quickly obvious he is establishing long working relationships...not selling vehicles. We have also worked with Mike Straley, in service for a few years now. Mike is another ture professional that sees the big picture. He isn't worried about the minor stuff...he is focused on making certain we are coming back time and time again. Building relationships, and he doesn't miss the details along the way. Extremely pleased with Merit, and highly recommend seeing either of these two gentlemen be it sales and/or service! Scott Ruzin SC Services - Home Rehab, LLC MN Lic# BC672975 EPA Cert #NAT-F117160-1 www.facebook.com/homerehabllc www.homerehabllc.com More

Plain and simple. Merit Chev is the best place to buy a car at in the twin cities. Ron Hogan got me the best price I could have received for my new 2013 Equinox and the best offer for my trade in. I will car at in the twin cities. Ron Hogan got me the best price I could have received for my new 2013 Equinox and the best offer for my trade in. I will definitely buy my next vehicle from them. More