Metro Acura

The parts department is the worst in Cust Service. None of them sound like they want to be there. Absolute worse. Had to finish my inquiry for them. Like talking to a wall and I'm continually guessing None of them sound like they want to be there. Absolute worse. Had to finish my inquiry for them. Like talking to a wall and I'm continually guessing. More

Diana Gomez Ceja was my contact. Beautiful smile, efficient and knowledgeable. She was a pleasure to work with. Service was fast! Had my car back in less than 3 hours. Thank you, Beautiful smile, efficient and knowledgeable. She was a pleasure to work with. Service was fast! Had my car back in less than 3 hours. Thank you, Deborah Parker More

I was greeted by a service member who was very professional and welcoming. After writing up my service order he explained what items would be maintain in addition to providing me with an estimat professional and welcoming. After writing up my service order he explained what items would be maintain in addition to providing me with an estimated time and cost. The services were completed earlier than estimated and upon closing out the order, he went over item's that would need to be addressed in the near future. I have used the Monclair Accura location since 2006 and while the service members have changed over the years, the quality of the services have not. I will continue to used the Monclair location for any future car repairs and maintenance. More

Horrible I never had such a bad experience purchasing a vehicle. The salesman was amazing Christian but the finance managers and the Gm where horrible in handling matters. They never returned my calls or e vehicle. The salesman was amazing Christian but the finance managers and the Gm where horrible in handling matters. They never returned my calls or emails to help me or make it right. My salesman was the only one trying to help super poor customer service very unprofessional never again I don't recommend them. More

Been coming here since 2017. Best oil change experience at Metro Acura. Nick in Service was outstanding. Best oil change experience at Metro Acura. Nick in Service was outstanding. More

I called first and left my number so that I could make an appointment early in the morning but they never called me back I waited for an hour. So I called and was immediately booked appointment early in the morning but they never called me back I waited for an hour. So I called and was immediately booked More

Purchased my Acura TL in 2007 and have all service done at Metro where my vehicle records are recorded as well. Went in for oil change and mpg issues and was taken care of sooner than expected. Advisor Nic at Metro where my vehicle records are recorded as well. Went in for oil change and mpg issues and was taken care of sooner than expected. Advisor Nick is professional and kept me updated. More

Went for an oil change. Amazing service. First one was free which I did not expect. Quick, easy and was finished on time. Amazing service. First one was free which I did not expect. Quick, easy and was finished on time. More

From the sales managers to the service reps, I am treated with friendliness and professionalism. The dealership is also very clean and well maintained. I love this place and highly recommend them to my frien with friendliness and professionalism. The dealership is also very clean and well maintained. I love this place and highly recommend them to my friends and family. More