Metro Ford of OKC - Service Center

Great service throughout. They did everything within the time span they said. They were also very friendly and polite. Will definitely go back to the dealership. time span they said. They were also very friendly and polite. Will definitely go back to the dealership. More

Lois and the gentleman that signed me in were very prompt, courteous & attentive. They checked on my appointment and double-checked what my appointment was for, which was a re-call and then proceeded prompt, courteous & attentive. They checked on my appointment and double-checked what my appointment was for, which was a re-call and then proceeded to give me options about leaving the car, or waiting, as it would probably take 2 hours and more likely 3. Because I live so far away from the dealership, and that we were in 19 degree weather, I opted to wait on the chance it might get done early. One hour & 10 minutes later, Lois came in and had my truck by the door and off I went. This is the reason I have bought 3 trucks from you and have them serviced with you. Your service department cannot be beaten. Thanks for another good experience. Gordon Thomas More

My favorite place to go. Metro ford did a good job. I have confidence that they will service my truck the best. I like their good positive and friendly service. have confidence that they will service my truck the best. I like their good positive and friendly service. More

Did a good job. Just wish they wouldn’t keep trying to sell me staff I don’t need when the suv is new. I don’t need to pay 120.00 for them to check my belts and etc... sell me staff I don’t need when the suv is new. I don’t need to pay 120.00 for them to check my belts and etc... More

Happy with the service. I do not have to wait in the lounge for the service to be completed, there's a free shuttle service to go home and come back again. lounge for the service to be completed, there's a free shuttle service to go home and come back again. More

Used metro be used another local dealer was unable to resolve an issue I was having with me four wheel drive. Metro was able to diagnose and fix the issue right off the bat. Great job!!! resolve an issue I was having with me four wheel drive. Metro was able to diagnose and fix the issue right off the bat. Great job!!! More

Update was performed in a timely manner, however when I picked up my pickup I noticed both front windows were halfway down. I then found an e-cigarette in my console cup holder which meant that the mechani picked up my pickup I noticed both front windows were halfway down. I then found an e-cigarette in my console cup holder which meant that the mechanic had smoked in my vehicle during his test drive. NO One Smokes In my Vehicles.!!! More

I was hoping for fluids to be checked and topped off as needed.door registration key lock system checked to see if on list to do I got I got a diagnosis of many things for 150 dollars. needed.door registration key lock system checked to see if on list to do I got I got a diagnosis of many things for 150 dollars. More

Poor communication between technicians, mechanic and customer. Set in lobby 5 hours when told it would take 1 hour then told didn’t have part and would need to bring back. Fluid all over driveway next m customer. Set in lobby 5 hours when told it would take 1 hour then told didn’t have part and would need to bring back. Fluid all over driveway next morning so took back and told have to order part that was broken putting grill back on day before? More

They handled my body work efficiently. They gave me a loaner car which was greatly appreciated. They polished my headlight lenses as a courtesy. There is a minor problem with the window which they will f loaner car which was greatly appreciated. They polished my headlight lenses as a courtesy. There is a minor problem with the window which they will fix as soon as the loaner is available. More