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Metro Ford of OKC

Oklahoma City, OK

4.4
2,876 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 1,087 service reviews

June 03, 2026

we have owned our ford for 10 months we had it in the service center twice for oil changes, both time i was able to schedule on line and got right in the service department people are very professional w More

by steven.ratliff66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Specht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Metro Ford of OKC responded

Thank you for your continued trust in our service department! We're glad Evan, Justin, and the team have made your oil change visits smooth and convenient. We appreciate your loyalty and look forward to helping keep your Ford running its best for years to come.

May 30, 2026

I have had a relationship with this dealer for a number of years now and the service is the same as when I first came to know of that location. More

by LLINCOLN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Kapple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isahia Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Tietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lafler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Metro Ford of OKC responded

Thank you for your continued trust over the years. It means a lot to know that Justin, Wesley, Isaiah, Jared, and the entire team have consistently delivered the same level of service that first earned your confidence. We look forward to many more years of serving you.

May 29, 2026

I will start by saying that my service writer was good BUT the actual service leaves MUCH to be desired. I made an appointment the week prior for an oil change. When I wrote the description of the work n More

by kahornbuckle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none of the above
May 24, 2026

Frank did a great job setting appointment, getting vehicle in for repairs & keeping me informed More

by elspecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
frank lopez
May 26, 2026 -

Metro Ford of OKC responded

Thank you for the feedback! We’re glad Frank made the process smooth from scheduling to repairs and kept you informed every step of the way.

May 09, 2026

They will sell you a vehicle that will break down after their service department touches it for an oil change. They will sell you a bad car and have no remorse. These people do not care, do not waste your More

by kayleelaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Chan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori Huffman, Aidan Stotts
May 08, 2026

Very prompt with my service and explained everything, answered all my questions. Also looked up my recall notice and gave me information on what to do next. More

by karenmcgill57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Metro Ford of OKC responded

Thank you, Karen, for the kind feedback. We’re glad Justin Payne provided prompt service, answered your questions, and helped point you in the right direction regarding your recall. We’re always here whenever you need assistance.

May 07, 2026

I had to call to see what was going on with my car left messages and didn't get a call I had to call back was told I have been off and I have a.other phone calls to get..I did get information after calling More

by katrinia.nelson1967
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was a lady
April 28, 2026

Roe has been kind and helpful from start to finish as well as the driver who picked me up! More

by KAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolanda
Apr 29, 2026 -

Metro Ford of OKC responded

Thank you, Kay. We’re glad Roe and Rolanda made the experience smooth from start to finish, including the pickup. We look forward to helping you again in the future.

April 25, 2026

We did a tour of the service center and they spent time with us to tell us what we needed to do to upkeep my new truck. Very helpful and knowledgeable. More

by shaunFord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Metro Ford of OKC responded

Thank you for your feedback. We’re glad our team took the time to walk you through everything and provide helpful guidance for your new truck.

April 24, 2026

I appreciate that you offer a shuttle service to get my car and get the oil changed. This service really does help individuals such as myself with low vision issues that sometimes my vision is affected by More

by Brianjamie0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Metro Ford of OKC responded

Thank you for your kind words. We’re glad the shuttle service made your visit easier and more convenient. We appreciate the opportunity to assist you.

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