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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
894 Reviews

894 Reviews of Metro Ford of OKC - Service Center

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October 26, 2020

I got checked in quickly. They performed my service efficiently and my truck was ready to be picked up in no time. My kids loved the hot chocolate. More

by johnvanvu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Dealand
Oct 30, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review, John! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

October 25, 2020

I’ve purchased 2 vehicles from Metro and have always had good experiences. The service experience has always been fast and reasonably priced. I’ll purchase a new vehicle from them again. More

by JAMES.CARSTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hollingsworth
Oct 26, 2020 -

Metro Ford of OKC responded

James, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

October 24, 2020

Gene is the manager of the body shop and a first class guy. After my Shelby was repaired from a rear collision and I took it home, I found damage on the front splitter I had not caused. Gene said bring it More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Costello
Oct 26, 2020 -

Metro Ford of OKC responded

Thank you for the kind words Russ! We’re so happy your visit at Metro went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome patients like you. Thanks again! -MF

October 23, 2020

I took my Escape in for a second time for an on going problem with a recently replaced battery. Explained the problem to the service advisor (Kevin), and showed him what I had to do to get the car starte More

by EHAVLIK510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Arnold
Oct 26, 2020 -

Metro Ford of OKC responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Jim is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

October 22, 2020

After multiple visits and issues, and reaching out to management in the past, I'm done with Metro Ford. I bought my truck new from Metro. After several simple service trips to the service department, I More

by ISAI.MOLINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Arnold
October 20, 2020

Richard is the person I contact and couldn’t be more satisfied. Metro Ford has been servicing our fleet for almost a year now. I would recommend them to anyone More

by hutch3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Unrein
Oct 21, 2020 -

Metro Ford of OKC responded

Thank you so much for your kind words, Hutch. We really appreciate you taking the time out to share your experience with us—and we agree, Richard is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

October 15, 2020

I like the service, it was so helpful and it wasnt that long like i was thinking it was going to be, great people and service specially the young lady that was helping me More

by floresk926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elisha Walker
Oct 16, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5-star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

October 15, 2020

So far not very good, they have my pick-up for over a week and not looked at it, I understand they are busy, maybe need more people on staff More

by PCM757
Recommend Dealer
No
Employees Worked With
Richard Unrein
October 13, 2020

Excellent service. They did everything as promised and on time. I didn't have any problem. Sometime I can get a ride to mall as well while they are working on my car. More

by HARDEEPSALUJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 14, 2020 -

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

October 13, 2020

Always Great service and got it on time. I had a special request to insure I had my car back on time, and sure enough, they had it for me! More

by akingjr73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Arnold
Oct 14, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

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