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Metro Ford of OKC - Service Center
Oklahoma City , OK
894 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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894 Reviews of Metro Ford of OKC - Service Center
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September 29, 2020
Very pleasant. I had brake problems and had only had the car for two weeks. They fixed the problem and didn’t charge me. What a relief!! car for two weeks. They fixed the problem and didn’t charge me. What a relief!! More
by BLJENNINGS44
Verified CustomerEmployees Worked With
Jim Arnold, Richard Unrein
September 29, 2020
Excellent service and the repairs were made in the time frame that was promised. The price was exactly what was quoted. Will use them again. Dealt with Daniel and Richard frame that was promised. The price was exactly what was quoted. Will use them again. Dealt with Daniel and Richard More
by david.baker
Employees Worked With
Richard Unrein
September 29, 2020
You over charged me and didn't perform the services on the invoice. You also keep contacting me when I request that you stop, it appears you don't have a "Do not call list" or respect my wishes. the invoice. You also keep contacting me when I request that you stop, it appears you don't have a "Do not call list" or respect my wishes. More
by ddillingham
Employees Worked With
Jim Arnold
September 29, 2020
They were absolutely lovely and did a wonderful job. 5 Stars out of 5!!! I will recommend to my friend and my mom and other friend. Stars out of 5!!! I will recommend to my friend and my mom and other friend. More
by Mspidell
Employees Worked With
Jim Arnold, Angela Dealand, Richard Unrein
September 29, 2020
I've been coming to Metro Ford OKC for over 2 years now. The service of the customer service has gone south since the recent change of representatives. The last few times have made me question if I want to The service of the customer service has gone south since the recent change of representatives. The last few times have made me question if I want to come back. The customer/employee relation isn't there like it was give or take a year ago. One instant I took my car to get its oil changed and whoever changed my oil left mud in my car, another instant the oil life was not reset on the car itself and that made me question if the job is being done. Finally a third instant that occurred on 09/28/2020 the oil was changed and the sticker that indicates when the car is due back again for another change was not put on the car. At this point, this is 3 incidents that have occurred back to back and I no longer feel comfortable with the effectiveness of the work with Metro Ford OKC. More
by BRUCE.ADAMS1996
Employees Worked With
I don't recall the name of the employee
September 28, 2020
Aside from the smeared oil/dirt stains left on the my light colored driver side leather door, seat, and steering wheel, the service experience was great. I also had to call to arrange pickup when my vehi light colored driver side leather door, seat, and steering wheel, the service experience was great. I also had to call to arrange pickup when my vehicle was ready. More
by TONY@TONYCOLEMANLAW.COM
Employees Worked With
Kevin
September 23, 2020
Daniel in Service is excellent to work with . Always keeps me updated with ongoing repairs. Always friendly and helpful. I always keep coming back for Metro to service my fleet. keeps me updated with ongoing repairs. Always friendly and helpful. I always keep coming back for Metro to service my fleet. More
by david.baker
Employees Worked With
Richard Unrein
September 19, 2020
Always enjoy taking my vehicle to you guys. People are friendly and you have a great coffee machine. I have never had a problem making an appointment. Keep it up. friendly and you have a great coffee machine. I have never had a problem making an appointment. Keep it up. More
by jjkh53
Employees Worked With
Angela Dealand
September 19, 2020
Used to have decent service but way too pushy for recommended services that are at best, optional, but most certainly not needed. After each service you receive a sheet of paper with hundreds of doll recommended services that are at best, optional, but most certainly not needed. After each service you receive a sheet of paper with hundreds of dollars of recommended services, none of which I’ve ever needed except the occasional air filter. This is further proven by taking a look at ones own vehicle manual. My manual explicitly states changing the engine coolant at 100000 miles. My dealer has been hounding me telling me it’s required since 30000 miles. This huge heap of misinformation helps their books and continues to help the masses comply but I suggest taking a look at your owner manual before shelling out anything on their “recommended” services. More
by SteadyEddy
Employees Worked With
Angela Dealand
September 18, 2020
Great friendly service from the initial booking for service until the completion of the work that was done. Good communication on additional services. Vehicle was returned clean. service until the completion of the work that was done. Good communication on additional services. Vehicle was returned clean. More
by SMANESS1
Employees Worked With
Jim Arnold, Angela Dealand, Richard Unrein
