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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
928 Reviews

928 Reviews of Metro Ford of OKC - Service Center

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November 05, 2020

They always offer a Excellent service and best atention to the costumers i love the facilities and I love to see all the trucks while I wait More

by SIAMY.URIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Walker
Nov 06, 2020 -

Metro Ford of OKC responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!

November 03, 2020

Had several Mustangs in service for the brake pedal recall and Ryan gave us great service and got my vehicles back as soon as he received the parts. More

by thomas.davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Prickett
Nov 04, 2020 -

Metro Ford of OKC responded

Thomas, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

October 28, 2020

Advisor stayed late to get me into a loaner Ryanshuttle Advisor stayed late to get me into a loaner Ryan shuttle driver excellent everyone perfect coffee was delicious, did i mention the coffee More

by jrobin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ryan 5 star
Oct 30, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5-star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

October 27, 2020

I got checked in quickly on Saturday morning, Rachel explained every detail of the body shop items, the maintenance was fast. The price is very reasonable. But not everyone in the waiting room wear a ma More

by CATHYMCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 30, 2020 -

Metro Ford of OKC responded

Thank you for the kind words, Cathy! We’re so happy your visit at Metro Ford went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome patients like you. Thanks again!

October 26, 2020

I got checked in quickly. They performed my service efficiently and my truck was ready to be picked up in no time. My kids loved the hot chocolate. More

by johnvanvu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Dealand
Oct 30, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review, John! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

October 25, 2020

I’ve purchased 2 vehicles from Metro and have always had good experiences. The service experience has always been fast and reasonably priced. I’ll purchase a new vehicle from them again. More

by JAMES.CARSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hollingsworth
Oct 26, 2020 -

Metro Ford of OKC responded

James, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

October 24, 2020

Gene is the manager of the body shop and a first class guy. After my Shelby was repaired from a rear collision and I took it home, I found damage on the front splitter I had not caused. Gene said bring it More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Costello
Oct 26, 2020 -

Metro Ford of OKC responded

Thank you for the kind words Russ! We’re so happy your visit at Metro went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome patients like you. Thanks again! -MF

October 23, 2020

I took my Escape in for a second time for an on going problem with a recently replaced battery. Explained the problem to the service advisor (Kevin), and showed him what I had to do to get the car starte More

by EHAVLIK510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Arnold
Oct 26, 2020 -

Metro Ford of OKC responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Jim is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

October 22, 2020

After multiple visits and issues, and reaching out to management in the past, I'm done with Metro Ford. I bought my truck new from Metro. After several simple service trips to the service department, I More

by ISAI.MOLINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Arnold
October 21, 2020

Richard is the person I contact and couldn’t be more satisfied. Metro Ford has been servicing our fleet for almost a year now. I would recommend them to anyone More

by hutch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Unrein
Oct 21, 2020 -

Metro Ford of OKC responded

Thank you so much for your kind words, Hutch. We really appreciate you taking the time out to share your experience with us—and we agree, Richard is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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