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Metro Ford of OKC - Service Center
Oklahoma City , OK
928 Reviews
Today:Open today 7:00 AM - 6:00 PM
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928 Reviews of Metro Ford of OKC - Service Center
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Verified Customer
October 15, 2020
I like the service, it was so helpful and it wasnt that long like i was thinking it was going to be, great people and service specially the young lady that was helping me long like i was thinking it was going to be, great people and service specially the young lady that was helping me More
by floresk926
Employees Worked With
Elisha Walker
October 14, 2020
Service department gave me excellent advice and kept me informed during the repair process. The service department crew are knowledgeable, professional, and very reliable. Thank You! informed during the repair process. The service department crew are knowledgeable, professional, and very reliable. Thank You! More
by k.crissman
Employees Worked With
Justin
October 13, 2020
Terrible. They told me my car would be ready by September 22nd its now October 13th and they still can't manage to get me my car. The staff is unfriendly and incompetent and the text updates are completely i 22nd its now October 13th and they still can't manage to get me my car. The staff is unfriendly and incompetent and the text updates are completely inadequate. When I try to call I am consistently transferred until I either reach a voice-mail or am simply disconnected. I don't know if this stems from the management or just bad employees but it needs to be fixed. More
by korbinlankford
Employees Worked With
Gene C., David Koehn
October 13, 2020
Excellent service. They did everything as promised and on time. I didn't have any problem. Sometime I can get a ride to mall as well while they are working on my car. time. I didn't have any problem. Sometime I can get a ride to mall as well while they are working on my car. More
by HARDEEPSALUJA
Employees Worked With
Don't remember
October 10, 2020
They didn't fix what was wrong. They broke a hose and didn't fix it. When I came back to have them fix it they couldn't even loan me a car even. They weren't even apologetic. didn't fix it. When I came back to have them fix it they couldn't even loan me a car even. They weren't even apologetic. More
by pedrops92
Employees Worked With
Angela Dealand
October 09, 2020
The State of Oklahoma OMES Fleet Management handled the warranty recall notice on the 2014 Escape, which was taken care of timely by Daniel Kinder. Thank you. warranty recall notice on the 2014 Escape, which was taken care of timely by Daniel Kinder. Thank you. More
by MARY.SCHOOLEY
Employees Worked With
Daniel Kinder, Paul McGaugh
October 07, 2020
This last time I took my car in for service was not the best experience. After submitting a complaint and having to take the issue up the chain then my issue was finally resolved. However, I am not sure best experience. After submitting a complaint and having to take the issue up the chain then my issue was finally resolved. However, I am not sure I can trust the diagnosis and recommendations based on being told one thing on a Friday and then something different on the next Monday. My vehicle inspection reports for those two days were completely different. This makes me question if the service people are trustworthy and wonder if customers are being taken advantage of. More
by ROBMORRISON222
Employees Worked With
Don't recall exact names as I dealt with several people
