Metro Ford of OKC - Service Center

Good service was on time was able to answer any question that I had. Have already recommended the sales dept would recommend the service dept. that I had. Have already recommended the sales dept would recommend the service dept. More

Bought a 2020 f-250 King Ranch from this dealership. It was a nice buying experience. My salesman Chris was easy to work with. If your looking to buy a new car or truck, give them a shot. was a nice buying experience. My salesman Chris was easy to work with. If your looking to buy a new car or truck, give them a shot. More

Great Customer Service Received text on the status of my repairs in a timely manner Phone calls and texts were answered promptly. Great Customer Service Will visit again Received text on the status of my repairs in a timely manner Phone calls and texts were answered promptly. Great Customer Service Will visit again More

Great dealership with great service. Gets me in and out and great prices and excellent service and mechanics. Been using them for years and always good! and great prices and excellent service and mechanics. Been using them for years and always good! More

Excellent service Although my visit took about an hour longer than normal that was due an unexpected flood of customers, I was still out in less than two hours. The wai Although my visit took about an hour longer than normal that was due an unexpected flood of customers, I was still out in less than two hours. The waiting room was comfortable and coffee was available. A pleasant surprise was that the work I had done cost less than expected. My car was immaculate after being serviced. I also appreciated the fact that all the employees wore masks and were complying with the latest mandate; safety of customers is important during the pandemic. More

helpful and friendly Repaired my back window in a timely fashion with the least amount of money and time spent. Thank you from the bottom of my heart. Repaired my back window in a timely fashion with the least amount of money and time spent. Thank you from the bottom of my heart. More

I feel like they need to communicate more with the customers. Then keeping the customers more informed about the ordered parts. They should be the ones who's calling the customer instead of the cust customers. Then keeping the customers more informed about the ordered parts. They should be the ones who's calling the customer instead of the customer having to call them to find out if the part has come in. If you leave your car in for service that day at least they should call you and keep you informed on how it's going, if you're going to be able to get your car at the end of the day, I just feel like that communication is just real bad. I also feel like your phone system is very bad because they play phone tag with you a lot and then they tend to hang up on you. More

Always a smile on there faces and very helpful to everyone. Thank you for for my oil change. Wanted to have my truck washed but, the guys weren’t there this time. But all is good maybe next time. everyone. Thank you for for my oil change. Wanted to have my truck washed but, the guys weren’t there this time. But all is good maybe next time. More