Back

Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
895 Reviews

895 Reviews of Metro Ford of OKC - Service Center

Sort by
July 22, 2019

Service incomplete Some services were not completed as instructed other services were over looked as cant find any problems at this time I will be looking for a new ser More

by ALLANWELCH71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure spoke with several
Aug 02, 2019 -

Metro Ford of OKC responded

Allan, we hope to give every customer a 5-star experience. Please give our General Manager, Jason, a call at (405) 438-3330 as he would like to know how it could have been made better.

July 19, 2019

Great and fast Love the emails, and the points inspection for the next visit always fast unlike smickles Chevy dealership where they take your car and test drive to More

by z28love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember but it was an guy
Jul 22, 2019 -

Metro Ford of OKC responded

Bryan, thank you for your 5 star review! We so appreciate you taking the time to give us your feedback. We're glad to hear you had a great service experience and we look forward to seeing you again!

July 19, 2019

Oil change I am giving a rating of two stars because they did not honor our oil and tires for life plan. They told us they only honor it for six years or 100,000 More

by KELSEYANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know what salesmen helped me.
Jul 22, 2019 -

Metro Ford of OKC responded

David, thank you for your review! Please feel free to contact our general manager, Jason Hutton (405)-696-3689 to report any issues we can help resolve. Our customers are our number one priority and we want to ensure your needs are met to the best of our ability.

July 18, 2019

Pleasant experience I brought my car in for my first complementary oil change (I purchased the vehicle new in December.). Checking in was easy enough, and the person who More

by fullert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Farnham
Jul 19, 2019 -

Metro Ford of OKC responded

Traci, thank you for your 5 star review! We appreciate you taking the time to give us your feedback. Let us know if there is anything else we can do for you. We look forward to meeting you again!

July 18, 2019

Great Work Joey and the Body Shop were great. They were able to repair my daughter's car and made it look like new. I really appreciate the prompt and quality More

by GCDAHLGREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey, the Body Shop Manager
Jul 19, 2019 -

Metro Ford of OKC responded

Gregory, thank you for your 5 star review! We appreciate you taking the time to leave us your feedback. We look forward to seeing you again!

July 17, 2019

Awesome is the standard in the service department Connor seems to exceed expectations every time I’m bring my cars/trucks to metro ford service department. Thanks for being awesome Connor. I’ll be bac More

by DDRICTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor
Jul 19, 2019 -

Metro Ford of OKC responded

Duane, thank you for your 5 star review! Let us know if there is anything else we can do for your 2018 Ford F-150. We look forward to seeing you again!

July 17, 2019

I had a good service experience. I was in for a 65k mile service and oil change. My service advisor reviewed and gave me a written report of all the things recommended for my mustang More

by derrickcrampton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Farnham, Christen Vanhorn
Jul 19, 2019 -

Metro Ford of OKC responded

Derrick, thank you for your positive review! We appreciate you taking the time to give us your feedback. Let us know if there is anything else we can do for you. We look forward to seeing you again!

July 17, 2019

Good service Good customer service and very helpful didn’t think the price fair for just a oil change, how ever overall everything was okay and quick service More

by FELICIASTPHNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hutton
Jul 19, 2019 -

Metro Ford of OKC responded

Felicia, thank you for your positive review! We appreciate you taking the time to leave us your feedback. Let us know if there is anything else we can do for you. We look forward to seeing you again!

July 15, 2019

personal service Love the way the courtesy driver is willing and able to take the stress away from having to miss work for car repair. He delivers and picks you up.i a More

by MSPEGGYATHOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Jason Hutton
Jul 17, 2019 -

Metro Ford of OKC responded

Eddie, thank you for your 5 star review! Let us know if there is anything else we can do for you. We look forward to seeing you again!

Jul 17, 2019 -

MSPEGGYATHOME responded

Make a note. Eddie had NOTHING to do with this device, vehicle or review.. I have been your customer since 2011 and no matter how I ask or discuss this, you guys can't get it straight that my husband and I are two different customers with two different financial accounts. I don't like this. The continued "confusion" is sexist! Peggy Adams

July 13, 2019

Quick and easy Easy to schedule s time. Service was thorough and done quickly enabling me to have time for other things during the day.Appreciate the updates and rem More

by PORTERSTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hutton
Jul 17, 2019 -

Metro Ford of OKC responded

Frank, thank you for your 5 star review! Let us know if you need anything else. We look forward to seeing you again!

...
85
...