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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
907 Reviews

907 Reviews of Metro Ford of OKC - Service Center

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July 15, 2019

personal service Love the way the courtesy driver is willing and able to take the stress away from having to miss work for car repair. He delivers and picks you up.i a More

by MSPEGGYATHOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Jason Hutton
Jul 17, 2019 -

Metro Ford of OKC responded

Eddie, thank you for your 5 star review! Let us know if there is anything else we can do for you. We look forward to seeing you again!

Jul 17, 2019 -

MSPEGGYATHOME responded

Make a note. Eddie had NOTHING to do with this device, vehicle or review.. I have been your customer since 2011 and no matter how I ask or discuss this, you guys can't get it straight that my husband and I are two different customers with two different financial accounts. I don't like this. The continued "confusion" is sexist! Peggy Adams

July 13, 2019

Quick and easy Easy to schedule s time. Service was thorough and done quickly enabling me to have time for other things during the day.Appreciate the updates and rem More

by PORTERSTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hutton
Jul 17, 2019 -

Metro Ford of OKC responded

Frank, thank you for your 5 star review! Let us know if you need anything else. We look forward to seeing you again!

July 12, 2019

Always great! Every time I bring my car in for maintenance the staff is professional, caring, understanding and willing to work with my schedule. Last time I brough More

by pfontaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Payne, Renee Doctorman.
Jul 17, 2019 -

Metro Ford of OKC responded

Patrick, thank you for the 5 star review! We appreciate your feedback and look forward to seeing you again.

July 12, 2019

Oil change that morphed into brake replave Always very courteous staff who do a thorough review of vehicle and provide recommended repair. Shuttle driver is very nice. Well pleased with service More

by ANNE.FREDRICKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sascha was service person and Juan the driver
Jul 17, 2019 -

Metro Ford of OKC responded

Anne, thank you for your 5 star review! We appreciate your feedback and look forward to seeing you again!

July 12, 2019

Safety First They always assure me that my Granddaughter is in a safe car. I appreciate their concern and their interest in keeping the car running efficiently. More

by sueshaw46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Jul 17, 2019 -

Metro Ford of OKC responded

Susan, thank you for your positive review! We understand how important safety is for you and your grandchildren. Let us know if there is anything else we can do for you. We look forward to seeing you again!

July 11, 2019

Excellent service! I count on Metro Ford for the maintenance on our fleet of trucks. They are fast, reliable, and professional. Plus they are really, really nice! This t More

by CAROL16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Unrein
Jul 17, 2019 -

Metro Ford of OKC responded

Thank you for your positive 5 star review! We appreciate your feedback and look forward to seeing you again.

July 11, 2019

Quick and easy! I pulled up, Sasha came out to my car took my info and told me he would call when it was done! Couldn’t have been easier! More

by coy.weeks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha in service!, Coy Weeks
Jul 17, 2019 -

Metro Ford of OKC responded

Coy, thank you for your positive 5 star review! We appreciate your feedback and look forward to seeing you again.

July 10, 2019

Don’t take your car here it might be gone when you pick it u If I could give no stars I would...I had my vehicle at Metro ford for a transmission issue. They had it for 7 days in their lot. I got a call that my More

by nicoletracy.az
Recommend Dealer
No
Employees Worked With
Daniel, Richard
Jul 12, 2019 -

Metro Ford of OKC responded

Nicole, are sorry your experience fell short of 5-stars. Please feel free to give our General Manager, Jason, a call at the dealership as he would like to know what could have made it better. Thank you!

July 08, 2019

Friendly and fast I’ve always had a good experience at Metro Ford, from sales to service. I’d recommend them and would consider purchasing my next vehicle there. More

by NEILDLOUHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sacha
Jul 09, 2019 -

Metro Ford of OKC responded

Neil, thank you for the positive 5 star review! We appreciate your feedback. Let us know if there is anything else we can help you with. We look forward to seeing you again!

July 08, 2019

New battery on a Saturday I took my car in on Saturday afternoon, thinking it would be worked on Monday or Tuesday. Imagine my surprise when it was fixed and back home that More

by NANCYNESSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sacha
Jul 09, 2019 -

Metro Ford of OKC responded

Nancy, thank you for your thoughtful feedback! We appreciate hearing from you. Let us know if there is anything else you need. We look forward to seeing you again!

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