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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
924 Reviews

924 Reviews of Metro Ford of OKC - Service Center

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July 29, 2019

Oil change and brake fluid flush Service was pretty quick, the service employees are nice not too pushy when it comes to up selling which is nice especially since Im here fairly frequ More

by CULLENDUGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I suck with names they all have been great so far.
Jul 30, 2019 -

Metro Ford of OKC responded

Cullen, thank you for your 4 star review! We greatly appreciate your thoughtful feedback. Let us know if there is anything else we can do for you. We look forward to seeing you again!

July 29, 2019

Turbo repair Brought truck in because it lost boost pressure. They called and told me it needed complete DPF system. I told them that they needed to address the bo More

by KEVINBEAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Aug 02, 2019 -

Metro Ford of OKC responded

Kevin, we are sorry you felt your Metro Ford of OKC experience wasn't up to our 5-star standard. Please give our General Manager, Jason, a call at (405) 438-3330 as he would like to know how it could have been made better.

July 29, 2019

Great Job! Joey and his people in the Body Shop did a great job repairing my 2019 Ford F-250. Excellent workmanship and they came in right on the estimate. I w More

by GCDAHLGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, the Body Shop manager.
Aug 02, 2019 -

Metro Ford of OKC responded

Gregory, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

July 24, 2019

To let them know how you did I told them I want my oil change and my tries rotated and I don’t think they did my tires it was ok ? Thank More

by CONNIEBISWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know
Aug 02, 2019 -

Metro Ford of OKC responded

Connie, thank you for your 4 star review! We greatly appreciate your feedback.

July 24, 2019

Performed as promised This is the only service center to ever service the vehicle. The location is convenient and the owner is a friend. You provide excellent service at More

by JHOCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have the names
Aug 02, 2019 -

Metro Ford of OKC responded

Jerry, thank you for your 4 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

July 24, 2019

Great service as I've come to expect I've used Metro Ford for service for several years and always have a good experience. They complete the work in a timely manner and the Service Advis More

by STEVEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacha Blackburn
Aug 02, 2019 -

Metro Ford of OKC responded

Steve, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

July 24, 2019

Ford Motor Company recall for 2013 Ford Explorer. Service was performed and finished as promised. As needed, I would have future service done by Metro Ford. Would recommend to other Ford owners to u More

by gstephenson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Farnham, Jamal Minatee
Aug 02, 2019 -

Metro Ford of OKC responded

Gary, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

July 22, 2019

The Works I lost my review I had typed in the verification process; am not going to type it all again. Sorry. I received excellent service and the job was co More

by Karly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor
Jul 22, 2019 -

Metro Ford of OKC responded

Karly, thank you for your 5 star review! We appreciate you taking the time to give us your feedback. We look forward to seeing you again !

July 22, 2019

Service incomplete Some services were not completed as instructed other services were over looked as cant find any problems at this time I will be looking for a new ser More

by ALLANWELCH71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure spoke with several
Aug 02, 2019 -

Metro Ford of OKC responded

Allan, we hope to give every customer a 5-star experience. Please give our General Manager, Jason, a call at (405) 438-3330 as he would like to know how it could have been made better.

July 22, 2019

Fast curious service Been a customer of metro ford for years and will continue to go there. Courteous folks and quality service each visit and good Ford products More

by CHOCOLATEISTHEANSWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 22, 2019 -

Metro Ford of OKC responded

Teresa, thank you for your 5 star review! Please let us know if there is anything else we can do for you. We look forward to seeing you again!

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