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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
938 Reviews

938 Reviews of Metro Ford of OKC - Service Center

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July 31, 2019

Service repair The repair my suv needed got done, though it was kept for 1 1/2 days... connor did a great job keeping me updated. Service was great and professiona More

by ericaruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor- service
Aug 02, 2019 -

Metro Ford of OKC responded

Erica, thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

July 29, 2019

Turbo repair Brought truck in because it lost boost pressure. They called and told me it needed complete DPF system. I told them that they needed to address the bo More

by KEVINBEAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Aug 02, 2019 -

Metro Ford of OKC responded

Kevin, we are sorry you felt your Metro Ford of OKC experience wasn't up to our 5-star standard. Please give our General Manager, Jason, a call at (405) 438-3330 as he would like to know how it could have been made better.

July 29, 2019

Great Job! Joey and his people in the Body Shop did a great job repairing my 2019 Ford F-250. Excellent workmanship and they came in right on the estimate. I w More

by GCDAHLGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, the Body Shop manager.
Aug 02, 2019 -

Metro Ford of OKC responded

Gregory, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

July 29, 2019

Oil change and brake fluid flush Service was pretty quick, the service employees are nice not too pushy when it comes to up selling which is nice especially since Im here fairly frequ More

by CULLENDUGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I suck with names they all have been great so far.
Jul 30, 2019 -

Metro Ford of OKC responded

Cullen, thank you for your 4 star review! We greatly appreciate your thoughtful feedback. Let us know if there is anything else we can do for you. We look forward to seeing you again!

July 29, 2019

Pleasant and fast Service appointment was easy to set up online, oil change and 10,000 check up were done quickly. All in all a great visit. I will return. More

by Mouse Roush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Farnham
Jul 30, 2019 -

Metro Ford of OKC responded

Mouse, thank you for your 4 star review! We sincerely appreciate your feedback and look forward to seeing you again.

July 29, 2019

There is no better service center. Professional, helpful, trustworthy. Metro Ford Service Center is much cheaper than getting it done wrong or not having it done at all. Thank you Metro More

by BARTUSCHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hutton, Averie Tucker, Christen Vanhorn, Fred Finley, Cherie Vanhorn, Coy Weeks, Kirk Mitchell, Toni Lorchie
Jul 30, 2019 -

Metro Ford of OKC responded

Mark, thank you for your 5 star review! We look forward to seeing you again and working with you in the future.

July 29, 2019

Best Service! We never take our vehicle anywhere else. Best people and service. Honest and fair. I really recommend Metro for purchasing a new vehicle as well 👍 More

by SVANGORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in service
Aug 02, 2019 -

Metro Ford of OKC responded

We sincerely appreciate your 5 star review! We look forward to seeing you again soon.

July 24, 2019

To let them know how you did I told them I want my oil change and my tries rotated and I don’t think they did my tires it was ok ? Thank More

by CONNIEBISWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know
Aug 02, 2019 -

Metro Ford of OKC responded

Connie, thank you for your 4 star review! We greatly appreciate your feedback.

July 24, 2019

Performed as promised This is the only service center to ever service the vehicle. The location is convenient and the owner is a friend. You provide excellent service at More

by JHOCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have the names
Aug 02, 2019 -

Metro Ford of OKC responded

Jerry, thank you for your 4 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

July 24, 2019

Great service as I've come to expect I've used Metro Ford for service for several years and always have a good experience. They complete the work in a timely manner and the Service Advis More

by STEVEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacha Blackburn
Aug 02, 2019 -

Metro Ford of OKC responded

Steve, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

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