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Metro Honda - Service Center

Jersey City, NJ

4.1
1,254 Reviews

1,254 Reviews of Metro Honda - Service Center

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April 07, 2021

The service department was excellent. Although my tire wasn’t there the day of my appointment, the service department quickly responded and were able to correct the issue. More

by Rwilliams7222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Metro Honda responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We hope to see you soon!

April 06, 2021

Never know what’s going on. They never communicate with each other. Everyone has always lost and never has an answer. Something is always wrong with the car and I just bought it from them. This goes for al More

by Judyf812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. I can assure you that this is not how we do business, and would like a chance to further correct matters. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

April 06, 2021

I am very satisfied with all of the work that the service person gave to me and my husband. I recommend Dennis Fernandez as great representative. Thank you. More

by yaxsmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riverside Partners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jabbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Fernandez , Max Del Negro
Apr 08, 2021 -

Metro Honda responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We hope to see you soon!

April 06, 2021

I always go to metro Honda for service. They are respectful and courteous. They always check to see if any extra problems in car to fix, I love it!!! More

by TWILSON1160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Metro Honda responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We hope to see you soon!

April 06, 2021

The service technicians at metro Honda are very professional and do excellent work. We take our car there for all it’s service needs and are very satisfied. More

by CHARISSE00
Recommend Dealer
Yes
Employees Worked With
Julio Aparicio
Apr 08, 2021 -

Metro Honda responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We hope to see you soon!

April 06, 2021

It wasn’t an entirely bad experience. Nothing against the service rep. They were very polite, sadly I cannot remember their name. Thank you very much. More

by WANETA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 08, 2021 -

Metro Honda responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We hope to see you soon!

April 06, 2021

Great staff! Service Department did a great job, from my scheduling of emergency service, to picking up my car in their parking lot. Great customer service! More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rios
Apr 08, 2021 -

Metro Honda responded

Thank you for sharing your experience! It is a pleasure to be able to assist you. We hope to see you soon!

April 03, 2021

Nice place to go get your car service, they make sure your satisfied with what ever your there for . All you have to do is sit back and relax and they will take care of the rest More

by KevH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Metro Honda responded

Ken, thank you for sharing your experience! It is a pleasure to be able to assist you. We hope to see you soon!

April 03, 2021

Jonathan was great! He was very professional and efficient. He was kind. He was timely. The service was great. The service didn’t take long either. More

by JonathanEd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 05, 2021 -

Metro Honda responded

Thank you for taking the time to leave us your review! We are happy to hear of your experience working with Jonathan. See you again in the future!

April 02, 2021

Fixed the issue on my vehicle. The rep that assisted me was very understanding and contacted me when she said she would. The customer service was very much appreciated. More

by Alexis Lucena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Metro Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

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