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Metro Honda - Service Center

Jersey City, NJ

4.1
1,253 Reviews

1,253 Reviews of Metro Honda - Service Center

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February 24, 2021

Fantastic service. I was out in 80 minutes full drive shaft replacement recall free! Metro Honda in JC is the best Honda in The state More

by pattyjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Redondo
Feb 24, 2021 -

Metro Honda responded

We are so glad to hear of your experience and would like to thank you for choosing us! We look forward to seeing you again in the future.

February 24, 2021

A nice place and fast service they have a good customer service excellent experience i recommened it to everyone in the area of hudson county More

by Waseemabadir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William gonzale
Feb 24, 2021 -

Metro Honda responded

We are so glad to hear of your experience and would like to thank you for choosing us! We look forward to seeing you again in the future.

February 23, 2021

Hello.Metro Honda I call Friday and I asked the person Hello.Metro Honda I call Friday and I asked the person answering the phone, I Have a coupon from another Honda dealer you honor it she said yes. I t More

by aelzokm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Metro Honda responded

We are deeply saddened to hear of your recent dealership experience. I can assure you that this is not how we do business, and would like a chance to further correct matters. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

February 23, 2021

The whole team was friendly, organized and thoughtful. When I arrived at 9AM I was allowed to drive my car right in and Rachel began her tremendous customer service. She called about an hour later and rec More

by Mary D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Metro Honda responded

We are so glad to hear of your experience and would like to thank you for choosing us! We look forward to seeing you again in the future.

February 22, 2021

I always make the drive because I Love the service & appreciate all that Gabe does for me. Quick in and out, don’t have to wait too long More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
Feb 24, 2021 -

Metro Honda responded

We are so glad to hear of your experience and would like to thank you for choosing us! We look forward to seeing you again in the future.

February 20, 2021

The only place I trust with my vehicles for all services. The advisors are great at explaining what your car needs and why. My issue gets resolved in one trip and I’m on my way. More

by rma2614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo
Feb 22, 2021 -

Metro Honda responded

Thank you for trusting in us! We hope to see you again in the future.

February 20, 2021

Great team and great service! I went for maintenance and got so much more and a discount. Always consistent and quality work. Thank you guys! More

by DAMAR.SMITH10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Cardenas
Feb 22, 2021 -

Metro Honda responded

Thank you for the five-star review, Damar! We appreciate your feedback and thank you for choosing us at Metro Honda.

February 20, 2021

I came here for a oil change an to get my window checked the service representative Mike delrosario basically didn’t even care on getting the window checked supposedly they were too busy even tho i had an a More

by mvazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike del rosario
Feb 24, 2021 -

Metro Honda responded

We are deeply saddened to hear of your recent dealership experience. I can assure you that this is not how we do business, and would like a chance to further correct matters. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

February 19, 2021

I was in and out in the timeframe they projected and they fixed my car. The service department honored the oil change they sent me too. More

by Patricia S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metro Honda
Feb 22, 2021 -

Metro Honda responded

Thank you for the five-star review, Patricia. We are glad to hear of your experience visiting us.

February 19, 2021

Great work! Went for an oil change, something was wrong with my car from a prior shop and they fixed it. Quick and efficient. Will be going back. More

by Jnf6890
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis
Feb 22, 2021 -

Metro Honda responded

Thank you for the wonderful review! We are so happy to hear of your experience.

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