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Metro Nissan of Montclair - Service Center

Montclair, CA

4.6
96 Reviews

96 Reviews of Metro Nissan of Montclair - Service Center

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August 06, 2025

Dealership is fine. I only come here because of Sergio Gonzalez in service. Sergio is awesome and always takes care of our car needs. He cares for his customers and i More

by Jesrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Metro Nissan of Montclair responded

Hello Jesrey, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2025

Charged $250 for absolutely nothing. I am not happy at all with what happened. Explained to the service manager as well. More

by amirfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Rocha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Metro Nissan of Montclair responded

Amirfj, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Pam Marquez Service Manager (909) 625-5575 ext 620 pmarquez@metronissan.com

July 27, 2025

Service was great! Service rep was very friendly and knowledgeable. He made us feel comfortable and confident that we were getting the best service and not being taken More

by Maria Ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Metro Nissan of Montclair responded

Hello Maria Ayala, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2025

From the Star I was greeted by someone who made me feel at ease, Samantha. Very pleasant personality. She kept me informed and even made a suggestion on how I could save some money. Samantha is a real asse More

by miccar52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Metro Nissan of Montclair responded

Hi Miccar52, thank you for taking the time to leave a review for us at Metro Nissan Of Montclair. We're happy we could meet your expectations! Thank you, and have a fantastic day!

July 09, 2025

Great attentive customer focused service. Courteous, knowledgeable and professional service advisors. Good communication and follow through. More

by ro1ju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Metro Nissan of Montclair responded

Hello Ro1ju, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2025

All was GRAND ! ! From the minute I drove in until the minute I drove out everything was kwik and efficient !!! More

by scottsyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Metro Nissan of Montclair responded

Hi Scottsyz, thank you for taking the time to leave a review for us at Metro Nissan Of Montclair. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2025

Received Great customer service from our service advisor! Did not have to wait long for my service. More

by normapchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Metro Nissan of Montclair responded

Hi Normapchavez, thank you so much for your positive comments regarding your recent service visit. We do hope we can be of assistance again in the future. Take care!

June 18, 2025

I had great customer service this time with Jose. I will be going back to Metro. More

by Mscelia850
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Metro Nissan of Montclair responded

Mscelia850, thank you so much for the positive review! We look forward to your next visit! Take care!

June 06, 2025

I like the environment. They greet you nicely when you arrive. The service I get on my vehicle is excellent. They keep you updated. I'm glad I bought my vehicle here. Thank More

by tweetybirdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Metro Nissan of Montclair responded

Hello Tweetybirdie, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2025

The dealership provided the service needed for my 2017 Maxima. John Williams was very professional and helpful in ordering the parts and scheduling the service required for my car. Thank you.☺️ More

by Swtmc39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Metro Nissan of Montclair responded

Swtmc39, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Metro Nissan Of Montclair

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